MOJ HMCTS - Administrative Officer AO - Band E

Location: Newport, NP18 2LX
Assignment Length: Temporary until 31st December
Pay Rate: £12.86 per hour, rising to £13.25 after 12 weeks
Working Hours: Full-time, Monday to Friday (37 hours per week)
Working Pattern: Fully onsite
Start Date: ASAP

Brook Street is proud to be recruiting on behalf of a public sector organisation for a Clerical / Administrative Officer to support a busy court environment in Newport.

This is a varied and rewarding role where you will be at the heart of court operations, ensuring hearings run smoothly while providing essential administrative support.

• Clerk and support court hearings (both in-person and remote via CVP)
• Meet and greet court users, guiding them through the process
• Set up and manage hearing rooms, ensuring all IT and equipment are operational
• Verify documentation and follow structured scripts during proceedings
• Liaise effectively with judiciary and court staff
• Prepare files and complete general administrative duties
• Carry out back-office support tasks as required

We are looking for a confident and organised individual with a proactive approach to work. You will demonstrate:

• Strong communication and interpersonal skills
• Good IT literacy, including Microsoft Office
• Excellent organisational skills and attention to detail
• Confidence working in a professional, public-facing environment
• A flexible and reliable attitude
• Ability to work both independently and as part of a team

Desirable (but not essential):

• Previous administration or customer service experience

• Full training will be provided on the job
• Enhanced DBS clearance is required for this role
• Please note there is no on-site parking available

This is a fantastic opportunity to gain valuable experience within the public sector, working in a professional and structured environment where no two days are the same.

If you are ready to take the next step in your career and have the skills required, apply today with your updated CV.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.