Microsoft CRM Solution Architect

MS Dynamics 365 Solution Architect

Hybrid role with office travel required to London 2-3 times per week.

Responsibilities

• Leading the solution design and produce high quality documents.

• Independently performing stakeholder management and customer communications.
• Troubleshooting and debugging skills to address issues effectively.
• Lead defect triage and resolve defects raised by the testing team.
• Perform unit testing of the application and adhere to customer's standards and best practice for coding and code check in.

Experience Required

• Hands on knowledge of Dynamics 365 Customer Engagement (CE) platform Sales, service, field Service and CI Journey, including customisation, configuration, and development.
• Proficiency in C#, JavaScript, and Power Platform (PowerApps, Power Automate).
• Hands on knowledge on Azure (Azure functions, ADF, AI Factory etc).
• Customise Dynamics 365 CE entities, forms, views, workflows, and business rules to align with business processes.
• Integrate Dynamics 365 CE with other systems and applications, ensuring seamless data flow.
• Expert knowledge on Data migrations using industry tools.

Essential Skills

Microsoft CRM

Nice to have skills

Dynamics 365 for Sales, Field Services, Dynamics 365 Sales Insight, Dynamics 365 Field Services

If you wish to apply kindly send your profile to

Cog2025