Microsoft Build Specialist - SCCM, Intune

Microsoft Build Specialist - SCCM, Intune
Akkodis are currently working in partnership with a market leading service provider to recruit a Microsoft Build Specialist to be responsible for understanding and communicating Feature Release changes for Windows and Office Pro Plus

The Role
As a Microsoft Build Specialist you will help global customers keep their End User environments secure, compliant, and performing at their best. Through regular Windows and Office Feature Release cycles, you will make sure every user enjoys a smooth, well-managed upgrade experience - backed by world-class processes, tools, and a truly collaborative global team.

The Responsibilities
* Act as the subject matter expert for Windows & Office Pro Plus Feature Releases
* Analyse and communicate Feature Release changes to internal teams and customers
* Translate new Microsoft changes into hardware and application impact assessments
* Serve as the single point of contact for technical queries and escalations
* Investigate deployment failures using SCCM and Intune
* Own and resolve 3rd-line incidents via the Remedy queue
* Implement remediation activities to enhance service performance
* Present detailed Feature Release impact reports to Service Management and customers

The Requirements
* Confidently understand and interpret Microsoft's roadmap for Windows & Office
* Communicate technical changes clearly to technical and non-technical audiences
* Deliver high-quality advisory, consultancy, and presentations
* Manage complex incidents and engage with multiple stakeholders
* Work collaboratively across internal teams, customers, and third parties

If you're passionate about modern workplace technologies, love solving complex problems, and want to shape digital transformation for global customers, we'd love to hear from you.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.