Microsoft 365 Functional Consultant

Overview

At NoBlue2 we help organisations achieve more through smart, tailored technology solutions. As a Dynamics D365 CE Functional Consultant, you'll be at the heart of delivering Microsoft Dynamics D365 Customer Engagement (CE) projects for our customers - from initial discovery to go-live and beyond. Working alongside a talented team of consultants and developers, you'll help clients redesign and enhance their customer-facing processes to unlock measurable value and productivity.

This is a fantastic opportunity for someone looking to make a real impact within a fast-paced, hands-on technology environment. You'll collaborate with stakeholders across industries, work on interesting and complex implementations, and bring the best of Dynamics 365 CE and the Power Platform to life.

What good looks like

• The solutions you deliver are user-friendly, robust, and drive measurable business outcomes.
• Our clients view you as their trusted partner, demonstrating confidence, clarity, and a proactive approach.
• You produce high-quality documentation - ensuring a smooth, well-supported project delivery.

What You'll Do

• Work directly with clients to gather and document business requirements, identify gaps, and design solutions using Dynamics D365 CE.
• Configure Dynamics D365 CE environments to align with business needs, ensuring compliance, best practice and usability.
• Developing, documenting, and executing test plans to assess the integrity and accuracy of business processes, module configurations, and any modifications, enhancements, customisations, or patches.
• Create functional design documents, test cases, and end-user training materials to support a full project lifecycle.
• Conduct system and user acceptance testing, ensuring deliverables meet agreed specifications and quality standards.
• Collaborate with developers to provide detailed business requirements into scalable, maintainable technical solutions.
• Deliver engaging user training sessions and provide ongoing support where needed post go-live.
• Maintain up-to-date knowledge of Microsoft CE, Power Platform, and industry best practices.
• Build and nurture relationships with stakeholders at all levels, from operational users to executive sponsors.

About You

• You have strong hands-on experience delivering Microsoft Dynamics 365 CE solutions.
• You're confident working through the full software development lifecycle, using Agile or Waterfall methodologies.
• You're comfortable configuring D365 CE, creating business rules, process flows, and performing UI customisation.
• You're an excellent communicator, capable of working with both technical teams and non-technical stakeholders.
• You're proactive, adaptable, and motivated - able to work independently or as part of a team, at home, or when needed, on site with customers.

Why Join Us

As a proud Microsoft Dynamics 365 Partner, we help businesses streamline operations and connect people, data, and processes. Our team brings deep expertise to every project, ensuring solutions are practical, scalable, and future-ready. With a focus on measurable outcomes, we empower clients to unlock the full potential of Dynamics 365.

Join a multi-award-winning consultancy where innovation thrives, collaboration is core, and your work truly makes an impact.

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