Mental Health Team Administrator

Main area Administrative Grade NHS AfC: Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Monday - Friday 9-5). Job ref 311-B526-26

Site Bury Mental Health Teams Town Bury Salary £25,760 - £27,476 PA, pro rata Salary period Yearly Closing 24/07/:59

An exciting vacancy for a Team Administrator has become available supporting the Specialist and Neighborhood Mental Health services.

Are you organised, approachable, and motivated to make a difference in mental health services?

As a Band 3 CMHT Administrator, you will play a vital role at the heart of a Specialist Mental Health Team, providing high quality administrative support that helps clinicians deliver effective, compassionate care.

You will be a key point of contact for service users, carers, and professionals, managing referrals, appointments, and patient records with accuracy and sensitivity.

Working closely within a supportive multidisciplinary team, you'll help keep services running smoothly while contributing to a positive experience for those who access and deliver care.

Main duties of the job

• Provide essential administrative support to the Clinical Team.
• Ensure accurate and up-to-date record keeping.
• Minute taking and meeting support.
• Good organisational and time management skills.
• Ability to manage phone calls from service users and professionals.

Please see attached Job Description and Person Specification for a full list of expectations and requirements.

Working for our organisation

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport, Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our do everything we can to make sure we're a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

• Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
• Flexible working opportunities to support your work/life balance
• Access to Continued Professional Development
• Involvement in improvement and research activities
• Health and Wellbeing activities and access to an excellent staff wellbeing service
• Access to staff discounts across retail, leisure and travel

Person specification Qualifications

• GCSE Grade C or above in Maths and English
• Evidence of further training NVQ L3
• Paris training

Experience

• Experience of working in health care setting
• Experience working in a CMHT as admin

Knowledge

• Evidence of an interest in Mental Health
• Evidence of compassionate attitude
• Evidence of knowledge of common mental illnesses

Sponsorship Information

We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the government website.

Pre-Employment Checks

• Identity verification
• Right to work check
• Disclosure and barring service (DBS)/Criminal record check (dependent on role)
• Professional registration and/or qualification check
• Occupational health assessment
• Employment history and reference validation

All applicants external to Pennine Care NHS Foundation Trust will be required to provide their HMRC employment history to cover the most recent three years employment. This information will be used to validate employment history and references.

If you require sponsorship, we will assess your eligibility based on current government guidance. If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn.

Flex Working Policy

We are committed to the 'Pledge to Flex' initiative as flexible working is a day one right for all colleagues. We can work flexibly, doing whatever work pattern fits our needs, regardless of the type of role we're in. As a modern and model employer, flexible and less than full-time working isn't a barrier to progress in the NHS - it is commonplace. This policy brings this part of the People Promise to life. It will provide you with the information you need, support you to have conversations and take steps towards working in a way that suits you best.

We are committed to equality, diversity, and inclusion (EDI), and we strive to ensure our workforce reflects the communities we serve. We actively encourage applications from individuals of diverse backgrounds to help us grow, innovate, and improve.

If you wish to be considered under the Disability Confident Scheme, you will be guaranteed an interview if you meet the essential criteria for the role.

If you need reasonable adjustments during the recruitment process, please contact us on as early as possible so we can support you.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Contact

Name: Courtnee McGreavey RMN / Alistair Bowron RSW
Job title: Team Manager
Email address: /
Telephone number: