Member Services Manager

The following content displays a map of the jobs location - Aldermanbury House, 4 Godwin Street, Bradford

Closing Date: 03/05/2025

Job Category: Administration

Department:

Service:

West Yorkshire Pension Fund (WYPF) administers the Local Government Pension Scheme (LGPS) for over 850 employers based throughout the UK and is valued at over £19bn. We also have a shared service partnership with Lincolnshire Pension Fund, the London Boroughs of Hounslow and Barnet and a number of Fire Authorities for the administration of the Firefighters Pension Schemes. The Funds have a combined membership totalling 500,000. More information on this can be found on our website at .

You will be responsible for the delivery of a high-quality, innovative service to our clients providing detailed technical analysis, interpretation, and support.

You will also contribute to the development of system processes to maintain cost-effective and efficient service delivery.

You will be responsible for a number of key pension scheme functions and their associated systems. This includes leading project working groups, testing software, overseeing and authorising changes to working practices, and supporting staff in their delivery of the service.

You will be challenged with handling complex, detailed, and ever-changing pension legislation and translating that into working practice.

You will assist the Team Manager to manage the staff of the section, and participate in disciplinary processes, training and progression assessments, and technical guidance briefings as necessary.

You will have a thorough, well-organised, and professional approach to work, with strong individual and team management skills.

We offer generous annual leave entitlement, flexi time, hybrid working, and access to the Local Government Pension Scheme.

You will hold a professional pensions qualification (IPPM, PMI) or an alternative equivalent qualification as well as significant experience of pension scheme administration at a senior level.

A disclosure check with the Disclosure and Barring Service will be undertaken for this position.

How to Apply

If you are interested in joining our team and would like some further information, please contact Haroon Rashid on or email .

We do not discriminate against any applicant or employee directly or indirectly on the grounds of gender, marital status, gender re-assignment, pregnancy, sexual orientation, disability, race, colour, ethnic background, religion or belief nationality or age. And, as an equal opportunities employer, the Council strives to employ the best qualified people from a diverse range of applicants.

The RESPECT Allyship Programme is available to all staff, which offers the opportunity to learn more about the diverse communities & groups and provides added benefits and resources to its members.