Medical Secretary

Medical Secretary

Location: Remote / Birmingham Clinics
Contract Type: Flexible
Salary: Competitive
Hours: To Be Confirmed
Start Date: As soon as possible

About the Role

We are recruiting a Medical Secretary to support a growing outpatient clinic service across multiple specialties including Orthopaedics, ENT, Rheumatology, Neurology, and Psychiatry.

This is an excellent opportunity to join a supportive clinical team, providing essential administrative and secretarial support to ensure the smooth running of outpatient clinics across a variety of settings.

Key Responsibilities

• Provide comprehensive secretarial and administrative support to consultants and clinical teams

• Manage clinic lists, appointments, referrals, and patient correspondence

• Type and process clinic letters, reports, and clinical documentation

• Handle incoming calls, emails, and patient queries professionally and efficiently

• Maintain accurate patient records and update clinical systems as required

• Support coordination of remote and face-to-face outpatient clinics

• Liaise with GPs, hospitals, and multidisciplinary teams regarding patient care pathways

• Ensure confidentiality and compliance with NHS information governance standards

What We're Looking For

• Previous experience working as a Medical Secretary or Administrator within healthcare

• Excellent organisational and communication skills

• Strong IT skills including Microsoft Office and clinical systems

• Ability to manage workload effectively in a busy environment

• Professional and patient-focused approach

• Strong attention to detail and accuracy

Desirable

• Previous NHS or private healthcare experience

• Experience supporting outpatient clinics

• Familiarity with medical terminology and clinical correspondence

• Experience using systems such as SystmOne, EMIS, or similar

What's on Offer

• Competitive salary

• Flexible working arrangements

• Opportunity to support a range of specialist outpatient services

• Supportive and collaborative working environment

• Potential for ongoing and long-term work