Medical Secretary / Team Leader - Obstetrics and Gynaecology

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Medical Secretary / Team Leader - Obstetrics and Gynaecology Band 4 Main area Medical Secretary Grade Band 4 Contract Permanent Hours Full time - 37.5 hours per week Job ref 438-PB4107-D

Site Royal Preston Hospital Town Preston Salary £28,392 - £31,157 per annum pro rata Salary period Yearly Closing 09/10/:59

Job overview Are you a dynamic, enthusiastic and forward thinking individual? Are you looking for a new challenge? If YES we want to hear from you!

We have an opportunity for a Medical Secretary Team Leader to join the Obstetrics and Gynaecology Department within the Women's and Children's Division. This is a full time post 37.5 hours per week, Monday - Friday, and will be based working at Royal Preston Hospital.

Exceptional verbal and written communication skills are a must, as you'll seamlessly interact with individuals at every echelon within the organisation.

This is an opportunity to join the Obstetric and Gynaecology Department which is a very busy and fast paced department providing patient care across Central Lancashire and surrounding areas. We are looking for an enthusiastic, hardworking and adaptable individual.

Main duties of the job You will provide a medical secretarial service to several Gynaecology Consultants as well as working closely alongside other staff within the Obstetrics and Gynaecology Team. The work will cover a wide range of duties and the applicant must therefore be able to demonstrate a flexible approach to all working relationships.

Under the supervision of the Deputy Service Manager, the post holder will be responsible for the line management and day to day management of support medical secretaries and administration staff. Typing and downloading of clinical correspondence letters using T-pro, results validation and supporting MDT meetings are core aspects of this role.

You will demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.

The ability to use your initiative and work as a member of a busy team is essential.

Working for our organisation We have fantastic people working hard to deliver quality services to our patients across Lancashire & South Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of.

Detailed job description and main responsibilities Please read the attached Job Description for more information

General

• Develop and maintain effective working relationships with clinicians, managers and others within the Women's and Children's Division and Trust wide service users
• Be the point of contact for all non-routine enquires facilitating communication and information flows, initiating and responding to correspondence and resolving enquires
• Provide administrative and secretarial support to consultants. The post holder will often be the first point of contact for patients and clinicians and will be expected to work independently using their own initiative with minimal direct supervision
• Responsible for day to day management and training of secretarial support and admin staff
• Undertake medical secretarial duties
• Collation of papers for consultants in support of the preparation for clinics where necessary
• Downloading of clinic letters from T-pro system
• Typing of results and other clinical correspondence
• Filing of reports and results
• Action results for cancer patients, ensuring medical and nurse specialists are aware of the results
• Support MDT meetings with minute taking and collation of patient notes
• Where necessary undertake the management of waiting lists for the Division
• Where necessary coordinate staffing rotas for the Medical Secretary and Support Secretarial/Admin Team
• Lead the Secretarial / Admin Team to sustain a high level of quality, service efficiency and effectiveness and ensure work is carried out following Department and Trust guidelines
• Lead the Secretarial Team / Admin Team to ensure annual appraisals and reviews, CPD, annual training and PDP are met
• Promote team identity and create positive working conditions to allow a high quality, efficient and effective Team
• Assist in recruitment and selection processes
• Facilitate with sickness absence reporting and Health roster monitoring
• Contribute to any service review process as requested
• Promote the implementation of best practice; ensure professional standards within the secretarial team are maintained in line with IG, national standards and legal requirements
• Performance Management

Person specification Qualifications & Education

• GCSE Grade C or above English & Maths RSA 2 or equivalent
• Relevant In-house Training Courses: e.g. Attendance Management, Appraisal Training, DSE, Risk Assessment
• Core People Management Skills
• ILM 3
• ECDL

Knowledge and Experience

• Effective team working Knowledge of NHS Policies and national targets including 2 week rules, 18 week targets 2 week rules, 18 week targets
• Experience of working in a busy environment and ability to change priorities to meet deadlines, effective delegation skills
• Evidence of introducing service developments and innovation
• Efficient use of Microsoft Office; Word, Excel, Powerpoint, E-mail
• Able to manage own workload, plan the work of others, work autonomously and as part of a Team
• Advanced knowledge of medical terminology
• Working knowledge of Trusts current IT systems Audio typing experience
• Experience and competent minute taking
• Previous medical secretary experience
• Experience of staff management & supervision

We are committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership, neurodiversity or veteran status are encouraged to apply for this post. Our Statement on the Recruitment of Ex-Offenders is available Here

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Supporting Information

The supporting information section is an opportunity for you to showcase how your qualifications, knowledge, skill and experiences align with the requirements and criteria outlined in the job description and person. Our recruiting managers score applications based on the criteria listed in the person specification . click apply for full job details