Medical Receptionist

Overview

Cathcart Street Practice
8 Cathcart Street, Ayr
KA7 1BJ
36 hours per week over 4 days
Closing Date: 20th March 2026

Due to retirement we are seeking a friendly, organised and patient focused Medical Receptionist to join our busy GP Practice. The successful candidate will be the first point of contact for patients and will play a vital role in ensuring the smooth day to day running of the practice.

Responsibilities

• Welcoming patients in person and responding to telephone calls courteously and efficiently
• Booking, amending and cancelling appointments using the clinical system
• Managing patient queries and signposting appropriately
• Handling correspondence, prescriptions and general administrative duties
• Workflow optimisation via Docman system
• Supporting clinicians and colleagues as part of a collaborative practice team
• Adhering to confidentiality, GDPR and practice policies at all times

What We Offer

• A supportive and friendly working environment
• Training and development opportunities
• NHS Pension Scheme
• Opportunity to be part of a dedicated primary care team

Unfortunately, we are unable to reply to all applicants. If you have not heard from us within 3 weeks of the closing date, your application has been unsuccessful on this occasion.

Reference and Details

Reference:

Salary: £12.39 per hour

Contract Type: Permanent

Closing Date: 20th March 2026

How To Apply

Applications are by CV with a covering letter to:

Lorna Robertson, Business Manager
Cathcart Street Practice
8 Cathcart Street
Ayr, KA7 1BJ