Master Data & Credit Queries Specialist

A leading educational publisher in Oxford is looking for a Master Data and Query Resolutions Executive to manage customer onboarding and resolve queries within the Credit and Collections department. The successful candidate will need strong customer service abilities, experience handling large volumes of queries, and the competence in using Excel. The role operates on a hybrid basis with a focus on work/life balance, offering excellent benefits, including 25 days holiday, pension contributions, and a discretionary annual payment.