Marketing Specialist

We are looking for an experienced e commerce professional to execute marketing, site merchandising, and process optimization for our Digital Shared Services Marketing team. This individual should enjoy a fast-paced environment where they can affect the customer experience and be an instrumental part of expanding our foot print into multiple digital teams.

Key job responsibilities

1. Executing straightforward marketing initiatives to achieve shared goals for a defined strategy that supports attracting, engaging and retaining customers/customer segments.
2. Recommend improvements to processes, playbooks, and team tools.
3. Apply marketing best practices and use existing 1P and 3P in-house tools/UI's and processes to drive actions based on shared goals.
4. Develop appropriate milestones and schedules, and ensure timely and successful delivery of your/Team's initiatives.
5. Identify and resolve Business problem/opportunity, execute marketing objective, execute strategy, and measurement requirements.
6. Manage delivery of straightforward marketing tactics and measurement. Facilitate progress, identify blockers, and increase the visibility of issues and may provide improvement recommendations.
7. Impact customer experience (CX) at marketing initiative level.
8. Manage stakeholder communication & requirements. Ensure that business processes are well documented and continuously updated.
9. Identify customer impacting issues, finding and implementing solutions.
10. Escalate issues on a need basis such as spike in volumes vs. forecast, etc.

BASIC QUALIFICATIONS

• 2+ years of digital advertising and client facing roles experience
• Experience with Excel
• Experience analyzing data and best practices to assess performance drivers
• Experience analyzing key open issues and resolution metrics for each of the managed accounts

PREFERRED QUALIFICATIONS

• 2+ years of digital advertising and client facing roles experience
• Experience with Excel
• Experience analyzing data and best practices to assess performance drivers
• Experience analyzing key open issues and resolution metrics for each of the managed accounts
• Experience in relationship management within technology, start-ups, or SaaS Platforms

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