Market Specialist, Market Operations, Turkiye

The Global Response Operations organization within Global Operations advocates for and safeguards Meta's users, communities, and businesses from a wide range of risks. Specializing in rapid detection, response, and resolution of critical issues across Meta's platforms.As part of the Specialized Enforcement Operations (SEO) team, the Turkish Market Specialist will be an adaptable critical thinker focused on a range of high-priority, complex, and regulatory enforcement challenges that require specialized support, including local context, market knowledge, policy comprehension, and social and language insights.In this role, you will collaborate with stakeholders across operations, policy, legal, and product teams to review and enforce content reported for potential abuse, resolve user account issues, and enhance the experience for users in the AMET Region and globally. You will work at the boundary of human judgment and AI-assisted operations - translating language, cultural, and regulatory complexity into clear insights, while building and operating scalable AI and automation solutions that improve enforcement quality, speed, and coverage. This role may involve exposure to potentially graphic and/or objectionable content, including but not limited to graphic images, videos, and writings; offensive or derogatory language; and other potentially objectionable material.Market Specialist, Market Operations, Turkiye Responsibilities:Work as part of the Africa, Middle East, and Turkey (AMET) team, supporting crisis response enforcement within the Africa, Middle East, and Turkey region while specifically representing the Turkish marketDevelop and maintain deep expertise in applicable regulatory frameworks, including content moderation obligations and platform accountability requirements, to support rapid and accurate decision-making in TurkiyeUse a combination of Turkish and AMET geopolitical knowledge, understanding of language nuances and minority communities, to capture signals and insights to enforce and solve for complex risk and operational issues within the regionInvestigate and resolve issues reported on Meta products, such as requests for account support or reports of content violating Meta policies, both in-language and language-agnostic, on content from within Turkiye and globallyCritically evaluate AI-generated assessments and deployed solutions through structured testing, failure-mode analysis, and root cause analysis - documenting performance gaps and feeding improvements back into the systemDesign, build, deploy, maintain, and troubleshoot AI-native tools, agents, and enforcement automationsDefine and operate governance mechanisms for AI and LLM-enabled enforcement solutions, including pre-deployment evaluations, quality and accuracy reviews, human oversight, post-deployment monitoring, and escalation mechanismsAnalyze complex datasets to identify emerging risks and trends, conduct root cause analyses, size opportunities in Turkiye, and partner with cross-functional teams to scope scalable solutions to improve support for the community of usersSynthesize analysis and investigative findings into clear narratives and recommendations that influence cross-functional stakeholders and leadership decisionsSupport enforcement efforts in identifying integrity risks to local and regional advertising business and taking action to mitigate these risks. Support region-wide programs of work supporting peak season buying initiatives, protecting advertisers and businesses, and removing friction in the ad delivery processMinimum Qualifications:Written and spoken fluency in Turkish language required because the role supports content enforcement, regulatory compliance, and user support for the Turkish market3+ years of professional experience within data analytics, crisis response, investigations, regulatory compliance, policy, or a related operational fieldProficiency in SQL with hands-on experience using LLMs, code assistants, or workflow automation tools to accelerate data analysis and build, debug, and improve operational solutionsExperience working with complex data sets and aptitude for risk identification and analysis using data skillsDemonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologiesDemonstrated understanding of social media platforms, particularly Facebook and InstagramExperience working with ambiguity and developing new processes or solutions in response to changing circumstancesDemonstrated experience in project management, including planning, executing, and delivering projects on time, while coordinating immediate and cross-functional teamsCan work with graphic and/or objectionable contentPreferred Qualifications:Experience investigating ads, e-commerce, payments, and financial risksDemonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)Experience in risk signal analysis and investigationDemonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologiesProficiency in Python, with experience using it for automation, scripting, or building lightweight toolsExperience implementing responsible AI practices, including structured evaluations, risk assessment, bias mitigation, quality and accuracy reviews, human oversight, and post-deployment monitoringAbout Meta:Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.