MARAC and VAWDASV Service Support Officer

MARAC and VAWDASV Service Support Officer (Fixed Term)

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Salary £26,403 per annum

Contractual hours 37

Basis Full time

Job category/type Business Support

Date posted 23/07/2026

Job reference 18976

37 hours per week

This is a fixed-term post until March 2027, with the possibility of a 12-month extension, subject to grant funding.

As a Business Support Officer, you will play a key role in supporting the MARAC Coordinator and the wider Domestic Abuse Service. This includes assisting with the coordination and delivery of MARACs and other multi-agency meetings, preparing agendas, taking accurate minutes, and ensuring effective recording and reporting of data. You will also contribute to strong partnership working across agencies.

MARAC (Multi-Agency Risk Assessment Conference) is a victim-focused forum where key agencies come together to share information and manage risk for individuals experiencing high-risk domestic abuse.

Our Domestic Abuse Service provides a victim-led, trauma-informed approach to risk management and safety planning across all risk levels-high, medium and standard.

About the role In this varied and rewarding position, you will:

• Support the organisation and administration of MARACs and related meetings
• Prepare agendas, take detailed minutes, and maintain accurate records
• Collect, analyse, and report on data to support service delivery
• Work collaboratively with statutory and voluntary sector partners
• Undertake direct work with victims, including triaging referrals and assessing risk
• Contribute to safeguarding processes and the management of risk for individuals and families

About you

• Has an understanding of partnership working across statutory and voluntary organisations
• Is committed to supporting victims of violence against women, domestic abuse, and sexual violence
• Has strong organisational, communication, and administrative skills
• Is confident in handling sensitive information and maintaining confidentiality
• Can work both independently and as part of a multi-agent team

Experience or knowledge of working within domestic abuse services or a related field would be advantageous.

The ability to greet customers through the medium of Welsh is a requirement for this post.

Protecting children, young people or adults at risk is a core responsibility of all council employees.

A Standard criminal records check by the Disclosure & Barring Service (DBS) is a requirement for this post.

The council's Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office.