Manager, Operational Risk

Manager, Operational Risk page is loaded Manager, Operational Risk Apply locations Lloyd's UK: London time type Full time posted on Posted 2 Days Ago time left to apply End Date: July 28, 2025 (25 days left to apply) job requisition id R4365

Lloyd's is the world's leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market's brightest minds , working together for a braver world.

Our role is to inspire courage, so tomorrow's progress isn't limited by today's risks.

Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that's more sustainable, resilient and inclusive, you'll find a home at Lloyd's - build a braver future with us.

Lloyd's are seeking to recruit a Manager, Operational Risk to contribute towards the successful development and execution of the Lloyd's risk framework, ensuring the key risks to Lloyd's are well understood and appropriately managed. To engage strategically with functions responsible for management of operational risks, providing robust oversight and challenge to risk exposures.

Principal Accountabilities

To operate and enhance the framework to identify, assess and monitor the operational risks
faced by Lloyd's, principally people, process, systems and external risks arising from the
activities of the Corporation.

To provide robust risk oversight and challenge to the functions allocated to this role who are
responsible for managing operational risks, making recommendations for improvements in the
control environment where necessary. Maintain ongoing monitoring of the key current and
emerging operational risks facing Lloyd's.

Support / lead strategic, thematic reviews of key risk areas, reporting conclusions to the senior
management where required. Support Lloyd's response to regulatory engagement on
operational risks, including those in relation to operational resilience.

Working with executive management, ensure the operational resilience of Lloyd's remains
within the risk appetite of the Council and Lloyd's remains able to deliver core services and
regulatory responsibilities, both at a Corporation and market level.

Provide regular reporting to management and relevant governance forums as required,
including the Risk Committee.

Contribute towards the successful delivery of the Lloyd's risk framework, for example by
supporting to the Risk and Control Self-Assessment (RCSA) process in order to provide assurance
to the Council that risks are being managed within risk appetite.

Liaise with a range of stakeholders, including at senior levels, across Lloyd's to gather, assess
and report key risk information, for example in reviewing the Lloyd's risk register and risk appetites.

Produce a range of regular and ad hoc reporting to provide the risk committees with the
management information required to assess risk exposures, for example risk appetite reporting,
relevant dashboards/reports, risk opinion papers and ORSA reporting.

To respond with agility to requests (e.g. ad hoc projects) from the Chief Risk Officer or Head of
Risk Management

To support the broader Risk & Regulatory Function, and the Corporation as a whole, address risks
and issues arising from the Lloyd's risk profile. To engage effectively with risk representatives and
other risk specialists embedded across the business.

Skills Knowledge and Experience

Demonstrable stakeholder management skills to build relationships with a range of senior
stakeholders. This will include an ability to actively influence at senior management levels with a
confidence to deliver the right risk outcomes at senior levels of the organisation.

Expert technical risk management skills are required to be able to define and shape industry
leading risk management tools which are tailored to the unique Lloyd's business model as well as
satisfying regulatory requirements.

Knowledge of risk management risk management frameworks, tools and processes

Ideally an understanding of the insurance industry and the Lloyd's market but not essential

Knowledge of business operations, processes and key associated risks, including people,
process and technology

Experience in working as part of a high performing team to successful risk management
outcomes

Experience in dealing with complex stakeholder communication and negotiation

Experience in managing senior stakeholders including challenging or unsupportive stakeholders

Diversity and inclusion are a focus for us - Lloyd's aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments,we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development. You can read more about diversity and inclusion on our website .

We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes.

By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems.

Should you require any additional support with your application, or any adjustments, please click the following link;

Please note, clicking on this link does not register your application for the vacancy

About Us

Lloyd's aim is to build a diverse, inclusive environment that reflects the global markets we work in and in which everyone is treated with dignity and respect.

We will invest in attracting the best talent to Lloyd's, making sure recruitment is targeted at bringing in the skills we need to evolve.

We will develop a talent pipeline that provides us with the key capabilities we will need for the future. To also create a culture in which every employee fulfils their full potential, ensuring that leaders role-model the behaviours we expect in ourselves and others.