Management Support Team Administrator

Search the Norfolk and Suffolk NHS website

Main area Administration Grade Band 3 Contract Fixed term: 9 months (FTC) Hours

• Part time
• Flexible working

32 hours per week (Flexibility in working across four days or five days per week) Job ref 246-CEN

Site Gateway House Town Wymondham Salary £24,937 - £26,598 gross per annum pro rata Salary period Yearly Closing 23/03/:59

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience

Job overview

Are you looking for an administrative based role in Wymondham? Our friendly, fast-paced team have an exciting opportunity for a Management Support administrator to join the existing team

In this post you'll be providing admin support to the wider team in order for them to be able to provide an efficient service to our service users. Our service offers a welcoming and supportive environment and
when you join us, you can expect comprehensive training to ensure you understand the different processes and systems we use.

If you're a proactive, organised administrator with a can-do attitude - we would love to hear from you!

Main duties of the job

You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. The successful candidate will need to have the ability to deal with confidential and sensitive information.

Training will be given, however previous administration experience is essential.

You will need to be able to demonstrate excellent communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. You will also be able to evidence working flexibly and have experience of working to deadlines, on your own initiative and maintain confidentiality.

• Minute taking
• Ordering
• Recruitment / Interview support
• Annual leave / sickness reporting

We can offer a welcoming, friendly and supportive environment that provides a responsive administration service to the wider team.

Working for our organisation

At Norfolk and Suffolk NHS Foundation Trust we provide mental health, secure and learning disability services across Norfolk and Suffolk. We believe in recovery and wellbeing, and we promote physical health, strong relationships and a balance between treatment and continuing an active life.

Benefits included with this role are:

• a comprehensive in house & external training programmes
• career progression
• starting annual leave of 27 days per annum ( pro rata) increasing to 33 days pa based on length of service (plus paid bank holidays)
• NHS discounts and many more.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

Detailed job description and main responsibilities

Please see attached job description and full person specification. For more information please contact us.

Qualifications

• NVQ Level 3 Business Administration or equivalent or willing to work towards
• Secretarial experience at intermediate level
• Knowledge of Trust electronic record system

Knowledge

• Working knowledge of Microsoft packages or equivalent.
• Maintaining administrative / secretarial systems.
• Knowledge of NHS policy / procedures

Other

• Able to work proactively, on own initiative with minimal supervision.
• Able to work as part of a team.
• Able to work flexibly to meet service needs.
• Able to work to strict deadlines and able to prioritise own workload

Person specification Knowledge

• Working knowledge of Microsoft packages or equivalent.
• Maintaining administrative / secretarial systems
• Knowledge of NHS policy / procedures
• Establishing / reviewing administrative systems

Other

• Able to work proactively, on own initiative with minimal supervision
• Able to work as part of a team
• Able to work flexibly and creatively to meet the needs of services within the service structure
• Ability to work to strict deadlines and able to prioritise own workload

Qualifications

• Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level
• NVQ 3 Business Administration or equivalent or working towards.
• NVQ 2 Customer Services or working towards.
• Shorthand
• CareFirst
• IPM

Experience

• Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.
• Working on own initiative with minimal supervision.
• Ability to work with senior members of staff
• Undertaking appraisals

Skills

• Excellent articulate communication skills.
• Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times.

Please be aware that, due to the high number of applications for certain roles, this vacancy may close earlier than the advertised closing date. We encourage you to submit your application as soon as possible.

YOUR APPLICATION

We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at .

PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your junk mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your junk inbox.

EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.

As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification). We encourage you to indicate your eligibility through TRAC jobs when applying.

Disclosure and Barring Service Check

This post may be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.