Makeup Artist - Harrods Knightsbridge

Makeup Artist - Harrods Knightsbridge

Contract: Permanent, 37.5 hours/week, any 5 in 7 days.

Overview

As a Makeup Artist you will elevate the makeup category through immersive consultations, storytelling, and service led experiences that connect clients deeply with the brand. You will support business growth through innovative events and masterclasses, and act as a mentor and ambassador to colleagues.

Responsibilities

• Build long lasting client relationships through a tailored, memorable experience both in store and through digital channels.
• Deliver expert personalised makeup consultations that captivate and educate clients.
• Share product benefits, category knowledge, and application techniques with confidence to clients and colleagues.
• Host masterclasses and in store events to elevate the makeup category.
• Use clienteling and data capture tools to actively recruit new clients and grow client portfolio.
• Help achieve individual and counter sales targets & KPIs.

Qualifications

• A collaborative and team first mindset.
• A passion for client experience.
• The ability to quickly build rapport and create meaningful client connections.
• Confidence in delivering makeup masterclasses and engaging events.
• A strong understanding of makeup artistry.
• Experience in a client facing retail environment.

Desired Attributes

• Creating memorable experiences for clients.
• Working in a collaborative environment that encourages people to perform their best.
• Providing coaching and guidance to team members on all aspects of makeup, empowering them to confidently deliver exceptional customer service and achieve sales goals.
• Using empathy and insight to understand client needs.