Maintenance Manager

Hand Picked Hotels

Maintenance Manager - Brandshatch Place Hotel & Spa

Location: Longfield, Kent, DA3 8NQ

Salary: Starting from £40,000 + excellent colleague benefits

Job Type: Full time Permanent 5 days out of 7

Come and join our team

We are currently seeking an enthusiastic Maintenance Manager at Brandshatch Place Hotel & Spa, part of Hand Picked Hotels.

Tucked away in the scenic Kent countryside, yet just moments from London, Brandshatch Place Hotel & Spa offers a workplace where heritage and genuine hospitality come together. Joining our team means being part of a venue known for delivering exceptional conferences, executive retreats, and unforgettable occasions.

As a member of our team, you'll help create unforgettable moments for guests as they explore our tranquil grounds, celebrate special events, and enjoy our personalised service, with an emphasis on service, excellence & consistency.

If you're passionate about hospitality, thrive in a supportive environment, and enjoy making a real difference to someone's stay, Brandshatch Place Hotel & Spa offers an inspiring place to grow your career.

What will the role involve?

• As the Maintenance Manager, you will lead by example and ensure that the Maintenance Team are motivated and inspired to consistently deliver exceptional service, putting the guest at the heart of all activities.
• Being responsible and taking ownership of the safety and security of the hotel and all of its guests will be a key part of this role, including maintaining accurate health and safety records.
• The role of Maintenance Manager will involve recruiting, training and coaching a highly motivated team who can maintain the hotel to a consistent level. Monitoring and improving delivery of company brand standards and standard operating procedures.
• Being able to work under pressure and meet tight deadlines will be a key part of the role.
• Making clear, confident decisions, will be second nature to you, consulting with others where needed ensuring you all reach the same goals.
• Having a good understanding of business financials including labour costs, stock control, forecasting and budgets.
• Most of all we will want you to be inspired, have fun and enjoy being part of our Passionate Hand Picked Team.

This is a full time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business.

Flexible working hours can be accommodated where possible.

What's in it for you?

• A competitive salary package from £40,000 per year.
• A welcoming, inclusive culture where long term friendships and diversity are celebrated.
• Ongoing career development with in house and external training, including apprenticeships and industry recognised courses.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Uniform and meals on shift provided.
• Complimentary spa and gym access (where available, restrictions apply at some venues).
• Free onsite parking (where applicable).
• Access to wellbeing support through our Employee Assistance Programme.
• Company pension, enhanced sick pay & Life assurance scheme.
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well being platform.
• Discounted stays in our hotels and on food, drink, spa treatments & products.
• Annual loyalty awards (like afternoon teas and overnight stays).
• Introduction bonus for new colleague recommendations.
• Colleague of the Month awards, which leads to our annual awards ceremony.
• Regular team gatherings and appreciation events.

Are you Hand Picked?

• We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork.
• You will have passion and pride in delivering exceptional, high quality, personalised service to ensure our guests experience are memorable.
• To be considered for this role of Maintenance Manager you will have current hotel Maintenance management experience within a 4 or 5 star luxury hotel.
• Confident with all aspects of the Hotels Maintenance administration, particularly with regards to Health & Safety, as well as having a good all round knowledge of maintenance, keeping the hotel looking immaculate and in excellent working condition will be your passion and motivation.
• With proven experience of training and coaching colleagues, you will enjoy motivating others to be their best.
• You will be excellent at building a rapport with colleagues and guests.
• Most of all, you will have a professional, organised and friendly approach and be able to anticipate our guests needs and create memories.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.