Lunch Time Hospitality Assistant

Lunch Time Hospitality Assistant

Application Deadline: 24 July 2026

Department: Catering & Hospitality

Employment Type: Permanent - Part Time

Location: Itchen Sixth Form College

Reporting To: Helen Hughes

Compensation: £25,159 - £25,558 / year

Description

Itchen Sixth Form College is an ambitious, inclusive and high-achieving college with a reputation for excellence. We are seeking a friendly, enthusiastic and customer-focused Hospitality Assistant to join our busy Hospitality team. This role is for 12 hours per week working 10am - 2pm Tuesday, Wednesday and Friday. This role is for 32 weeks per year. This is an exciting opportunity for someone who enjoys working with people, thrives in a fast-paced environment and takes pride in delivering excellent customer service.

About the Role

As a Hospitality Assistant, you will support the day-to-day operation of the College's catering and retail services. Your duties will include:

• Serving customers and providing excellent customer service
• Preparing and presenting food to a high standard
• Operating tills and handling cash transactions
• Maintaining clean, attractive displays and merchandising stock
• Receiving and storing deliveries
• Supporting stock control and ordering processes
• Filling and maintaining vending machines
• Ensuring high standards of hygiene, health and safety
• Working collaboratively with colleagues to provide an excellent service to students, staff and visitors
• Occasional evening and weekend work to support special events

About You

• Experience in a customer service environment
• Friendly, flexible and enthusiastic
• Excellent customer service and organisational skills
• Works well as part of a team
• Can remain calm and professional during busy periods
• Maintains high standards of cleanliness and presentation
• Committed to safeguarding and promoting the welfare of young people
• Experience of working in retail, operating electronic till systems or working with students is advantageous

Contract: permanent, 12hrs per week, 3 days per week, 32 weeks per year

Closing date: Friday 24th July 2026

Interview date: Wednesday 29th July 2026

Start date: 1st September 2026

Salary: SFCA Support SCP 5-6, currently £25,159.00-£25,558 FTE (actual salary £5,758 per annum)

Key Responsibilities

• Provide excellent customer service to students, staff and visitors
• Assist in the day-to-day running of the College's catering and retail facilities
• Prepare, present and serve food and beverages to a high standard
• Operate tills and process cash and card transactions accurately
• Maintain clean, tidy and well-presented catering and retail areas

Skills, Knowledge and Expertise

• Good standard of literacy and numeracy
• Level 2 Food Hygiene Certificate or willingness to obtain within the probationary period
• Experience of working in a customer service environment
• Experience of working effectively as part of a team
• Experience of maintaining high standards of cleanliness and presentation
• Excellent customer service skills
• Friendly, approachable and professional manner
• Flexible and adaptable approach to work
• Ability to work well under pressure and during busy periods

Workplace Benefits

• Values-driven culture - we're really proud of our culture. We're looking for someone who is as driven by our college values as we are!
• Learning and Development - access to support and resources to drive your own development
• Free parking - free on-site parking, as well as good public transport links
• Eye care scheme
• Cycle2Work scheme
• Free on-site gym & sports facilities
• Free flu jabs
• Free hot drinks for staff
• Canteen - freshly prepared food with plenty of choice
• 1 Life Event Day to recognise life's big moments like a wedding, graduation, moving house
• Staff discount schemes - discounts and deals on national attractions, entertainment, days out, theme parks, holiday insurance and many national retailers
• Employee Loyalty Celebration Reward Scheme - cash and rewards to acknowledge and celebrate staff commitment and loyalty to the College
• On-site college nursery with priority given to college staff
• Access to college library
• Free college WiFi
• Compassionate leave - up to 5 days paid time off to attend to matters relating to the death or serious illness of a loved one
• Counselling service - access to qualified therapy-based support
• Pension scheme - enrolment to the Local Government Pension Scheme (LGPS) (eligibility criteria applies)
• Occupational sick pay
• Enhanced family leave