Logistics Team Lead

Position Title: Logistics Team Lead

Location: Hartlepool

Reports to: Supply Chain Manager

Division / Unit / Dept: Shipping

Job Objectives:

Provide day-to-day leadership of the Shipping department by advising and directing the team to ensure a prompt and efficient shipping service for the Company in compliance with all transportation regulations.

Scope of Position:

• Number of Subordinates: 3
• Financial Volume: Approx. £1m transport spend PA
• Other Shipping: 1,500 order lines PCM

Responsibilities:

Strategy & Development

• Lead the implementation of best practice logistics vision, strategy, policies, processes, and procedures to improve operational performance.

General and Task Management

• Ensure regulatory compliance for the import and export of goods.
• Lead continuous improvement initiatives and identify inefficiencies and cost optimization opportunities.
• Implement best practice logistics policies and procedures for the HPL & TSS sites to improve operational and financial performance.
• Address escalations to help resolve Shipping department issues.
• Attend site meetings to drive improvement in OTIF (On-Time In-Full).
• Ensure complaints are processed promptly.
• Participate in the completion of shipping documentation and order bookings.
• Ensure timely submission of metrics, reports, and process documentation.
• Assist the DGSA in the mandatory collation and reporting of dangerous goods-related matters.
• Serve as the subject matter expert for shipping from HPL and TSS sites.
• Support Procurement in carrier selection and monitor service against performance criteria.
• Assist in process mapping and training for ERP enhancements within the Shipping department.
• Maintain responsibility for the health & safety of the shipping department.
• Perform other duties as required within operational guidelines.

People Management

• Manage, coach, and develop a high-performing team to meet objectives and deliver continuous improvement.
• Set departmental objectives/KPIs and conduct regular performance reviews.
• Report on target achievements and identify required actions.
• Ensure workload balance and adequate absence coverage within the team.
• Ensure the Shipping team stays up to date with legal and regulatory training requirements.
• Ensure adherence to health, safety, and environmental policies and procedures.

Requirements:

• Numerate and literate.
• Certified in Dangerous Goods by Air.
• Certified in Dangerous Goods by Road and Sea.
• Proven experience in managing a team.
• Demonstrated expertise in shipping hazardous chemicals.
• Strong time management skills.
• Experience in transformational change management.
• Excellent communication skills.
• Client-driven approach.
• Dangerous Goods trained in Air (IATA ICAO), Sea (IMDG), and Road (ADR).
• Collaborative mindset with a proactive approach to problem-solving.
• Highly organised with strong diligence.
• Proficiency in computer applications and MS Office.
• Initiative-taking, flexible, and capable of meeting strict deadlines.
• Committed to achieving high standards of service.

For more information, please contact Travis Townsend at Major Recruitment.

INDTW