Local Authority Housing, Temporary Accommodation Housing Benefit Support Officer, Central London

Local Authority Housing, Temporary Accommodation Housing Benefit Support Officer, Central London Pay rate to £26.83 per hour Contract role, Local Authority Housing Services Pertemps are recruiting for an experienced Local Authority Temporary Accommodation Housing Benefit Support Officer in the Central London area. You will need to have worked in a similar role within a Local Authority Housing Department.

• Westminster City Council is seeking an experienced Temporary Accommodation Housing Benefit Support Officer to join its Housing Services team.

• This is an important role supporting residents living in temporary accommodation by ensuring housing benefit claims, subsidy processes and accommodation-related charges are administered accurately and efficiently. You will work closely with Housing Benefit, Temporary Accommodation, Finance and Homelessness teams to help maximise income, minimise arrears and support residents during challenging periods of their lives.

Key Responsibilities

• Process and monitor Housing Benefit claims relating to temporary accommodation.

• Manage housing benefit subsidy administration and associated records.

• Liaise with residents, landlords, accommodation providers and internal teams regarding benefit enquiries and payments.

• Investigate and resolve discrepancies relating to rent accounts, benefit entitlement and accommodation charges.

• Maintain accurate records using council systems and databases.

• Support income recovery processes and help reduce arrears within temporary accommodation services.

• Prepare reports, correspondence and case updates as required.

• Ensure compliance with relevant legislation, council policies and audit requirements.

About You

• You will be a highly organised and detail-focused individual with experience of working within Housing Benefit, Temporary Accommodation, Revenues and Benefits, or a related housing environment.

• You will have a strong understanding of housing legislation, welfare benefits and financial processes, along with the ability to communicate effectively with a wide range of stakeholders.

• Experience working within Housing Benefits, Temporary Accommodation, Homelessness Services or Social Housing.

• Knowledge of Housing Benefit regulations and benefit administration processes.

Please get in touch for more information. This is an agency post and Pertemps can offer you:-

• A Dedicated consultant who has access to all roles across the UK and is available for you to speak to

• An easy registration process (all done online)

• Referral schemes and incentives

• Ongoing compliance managed for you

• Prompt and reliable payroll and lots more.

Please contact Graham Leatham on or email for more information. We recruit across all areas of Housing, Public Sector, Planning and Local Government work. If you are experienced in this sector, and this isn't the role for you, contact us about other roles.