Liz Earle - Customer Advisor

Salary for this role is £26,513.19 - £30,482.35 depending on location. For part time hours, the salary will be pro rata.

Being a Liz Earle Customer Advisor is an exciting role where you'll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.

Ever wondered what a day in the life of a Liz Earle Advisor looks like? Tara shares her experience in this short video. From engaging with customers to providing personalised skincare consultations, Tara's day is filled with helping people feel confident and beautiful in their own skin.

You will be based on our Liz Earle counter in store and report into the Counter Manager. Your main responsibilities will be to:

• Build great relationships with our customers and your colleagues
• Provide personalised consultations and skin services
• Meet your sales targets and tell customers about our Liz Earle offers and in store promotions
• Complete our award winning 12 month Skin School development programme
• Ensure your counter is beautifully presented to showcase the range of Liz Earle products

Requirements

• Welcome each customer and treat everyone with empathy and understanding
• Enjoy meeting sales targets and playing your part to deliver great team performance
• Love to learn and keep up to date with the latest skincare trends
• Are comfortable working both on your own and within a team
• Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs

Additional desired skills

• Previous experience working with customers
• Experience using skincare products on customers

Benefits

• Employee discount of up to 75% on Liz Earle Products
• Additional store discount (Boots or John Lewis)
• Quarterly Liz Earle Goody Box
• Discretionary team bonus scheme
• Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
• Generous holiday allowance that increases with length of service
• Personal Pension Scheme

We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do.