Live Events Customer Experience Leader

Tunbridge Wells Borough Council is seeking a Customer Experience Manager for Assembly Hall Theatre, a vibrant cultural venue. You'll be the senior Duty Manager for events, ensuring top customer service, safety and smooth operations, while leading casual staff and collaborating with a friendly team.

The role requires evenings and weekends with a flexible rota, and the council offers a hybrid working model with at least 2 days in the office, plus opportunities for professional development.