Linen Porter

Contract: Full Time
Salary: Up to £12.71 per hour plus service charge

At Champneys, the details matter, and our linen is one of the most memorable parts of a guest's stay. From our signature fluffy robes to soft, perfectly presented towels, linen plays a vital role in how guests relax, unwind and feel cared for throughout their wellbeing journey.

As a Linen Porter, you provide the backbone of that experience. Your work ensures stability, consistency and quality across the resort, supporting bedrooms, spa, fitness and public areas with impeccably clean and well presented linen.

This is an essential role for someone who takes pride in organisation, standards and teamwork, and who understands how behind the scenes excellence shapes the guest experience.

Your role will include:

• Collecting, transporting and accurately counting all linen items across the resort
• Ensuring all linen is cleaned to the highest standards and presented in its best condition at all times
• Working closely with Housekeeping, Spa, Wellbeing and Fitness teams to ensure correct stock levels and smooth linen flow
• Monitoring linen stock to ensure all guest facing areas are fully supplied and free from soiled items
• Supporting the wider Housekeeping team when required, including assisting with guest rooms or public areas
• Providing courteous, professional service to guests you encounter, answering questions or directing them as needed
• Health, safety and standards:
• Following all health, safety and fire procedures at all times
• Using laundry equipment and cleaning products in line with training and COSHH guidelines
• Taking responsibility for your working area, equipment and reporting issues promptly
• Attending required training and completing health and safety modules to maintain best practice

This role is ideal for someone who:

• Values consistency, routine and high standards
• Enjoys being part of a wider team that keeps the resort running smoothly
• Takes pride in work that directly impacts guest comfort and wellbeing
• Understands that luxury is built on reliability and attention to detail

Why work at Champneys

At Champneys, roles like Linen Porter are essential to delivering the calm, comfort and quality our guests expect. Clean, well presented linen is a defining part of the Champneys experience, and the teams behind it are valued for the role they play.

Working at Champneys means:

• Contributing directly to guest wellbeing, comfort and relaxation
• Being part of a respectful, supportive team, where reliability and pride matter
• Working within beautiful resort environments, designed around health and tranquillity
• Opportunities to learn and develop, with training in standards, safety and equipment
• Belonging to a heritage wellness brand, where every role makes a meaningful difference

At Champneys, guests remember how we make them feel, and Linen Porters play a key role in creating that feeling every single day.

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives
• Digital fitness programmes
• Nutrition guides and recipes
• Self-Guided meditation
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
• In house social media connecting our Champneys Family
• Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
• Motivating, rewarding and engaging colleague events.
• Discounted stays for you, your friends and family at any of our properties.
• Complimentary Spa Day on completion of your probationary period.
• 50% discount on all Champneys products.
• Great discounts on our partner products Elemis and Clarins.
• Discounted membership to our exceptional health clubs.
• Merlin Entertainments Attraction.
• Introduce a friend incentive.
• Long Service celebrations.
• Free parking Eastwell Manor, Forest Mere, Henlow, Motram Hall, Springs, Tring and the College only .