Level 3 Apprentice - Business and Administration

Title: Level 3 Apprentice - Business and Administration

Location: Sutton Coldfield, West Midlands, GB, B76 1AL

Department: Property Services

Operation: Sanctuary Property Services

Closing Date: 22/07/2026

Requisition: 228479

Sanctuary provides in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Contract & Pay

Fixed-term contract for 18 months.

Starting salary year 1: £19,968.

40 hours per week.

University isn't always the answer!

Are you looking for your next step or change in career? This is an exciting opportunity to join our award-winning Apprenticeship programme. In partnership with our training provider - Lifetime Training - the programme offers you a chance to study for a Business and Administration Level 3 nationally recognised qualification, all whilst gaining practical work experience.

We are fully committed to support all our apprentices during their training. We're looking for individuals with the potential to be future leaders within our business, who is keen to immerse themselves and work across all areas of our businesses with the ambition and desire to build a long lasting, successful career with us.

What will you do?

You will be working within the Property Services area as part of the Regional Commercial Team. In this role, you will support a variety of administrative and commercial activities, including mailbox management, running and analysing reports, and assisting the team with contractor performance management by tracking contractor performance, producing and interrogating statistical data, and helping to ensure accurate and effective reporting. Throughout your apprenticeship, you will receive ongoing support and guidance from the team, providing you with valuable learning opportunities and helping you develop the skills and knowledge needed to succeed in your role.

What skills and abilities do I need to have?

• A minimum of 2 GCSEs at Grade 4 or above (or equivalent), including Maths and English
• Knowledge of Microsoft Office applications (Word, Excel and Outlook)

Benefits

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools

Equality and diversity

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.