Leisure Team Member L2 Apprenticeship

Please note the salary range for this position is from £16,960.03 up to £27,351.01

GLL is currently recruiting for a Leisure Team Member Apprentice to work in Chipping Norton Leisure Centre, West Oxfordshire, OX7 5DY. If you have the skills and ambition to join us as a Leisure Team Member Apprentice, there's never been a more exciting time to join us. This is more than just a Leisure Team Member Apprenticeship; it's a career where you will be given the training to develop your career with the UK's largest leisure provider.

GLL is a not for profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries, and performing arts facilities for everyone. We are committed to providing access to quality community facilities at a price everyone can afford, managing over 258 facilities and adding more all the time under our 'Better' brand. Community is at the heart of everything we do, and we want to ensure everyone can live a healthy and active lifestyle.

What you'll do:

• Understand the services and products on offer to assist with customer questions and queries.
• Support different types of customers with different needs.
• Support the centre in gaining customer feedback on our products and services, including dealing with customer complaints.
• Support the centre to deliver swimming lessons where required (qualification dependent).
• Share knowledge with customers on the role exercise plays in health and wellbeing.
• Conduct customers' gym inductions and health screening where required (qualification dependent).
• Plan and deliver exercise sessions to meet customers' health and fitness goals.

People Experience

• Support GLL's visions and values.
• Attend and participate in all apprenticeship workshops, meetings, and reviews with your tutor and General Manager.
• Ensure all training and qualification deadlines are met in agreement with your tutor and manager.
• Achieve and maintain all necessary qualifications, including ongoing CPD training.
• Keep up-to-date with trends and developments in the leisure industry.
• Progress your career with the scope of job variety unique to the leisure industry.

You will be enrolled on a Leisure Team Member apprenticeship programme which takes approximately 18 months to complete, and you will complete the following qualifications throughout its length:

• National Pool Lifeguard Qualification (NPLQ)
• Certificate in Teaching Swimming

The Basics

• This is a permanent position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role.
• We are an accredited Living Wage employer with industry leading rates of pay.
• A uniform will be supplied and must be worn.
• GLL is values driven, not profit driven, working hard to benefit the communities we operate in.
• As a staff owned organisation, you will have the opportunity to join the Society and have a stake in your business.

Benefits

• Access to a pension scheme.
• Health assurance and access to counselling services.
• Access to the tax efficient Ride to Work bicycle purchase scheme.
• Free annual eye tests.
• Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras!