Legal Services Administrator

Overview

Grade E: £24,971 (National) or £30,643 (London - for London office based or homebased workers within the boundary of the M25).

Contracted Hours: Full-time 37 hours per week.

Contract Type: 18-month Fixed Term/Secondment opportunity.

Location: Office based role - London or Leeds.

Closing Date: Sunday 28 September 2025 at 11.59pm

Make a difference

Every role at CQC contributes to our mission. If you're looking for a new opportunity in Legal Services that gives a true sense of meaning and purpose, then you've found it! As a Legal Services Administrator, you'll support our legal teams to deliver high-quality services to clients across the Commission. Your work will help protect people using health and care services by making sure our legal processes run smoothly and efficiently.

In the last 12 months

• Helped prepare legal documentation packs for urgent enforcement action, ensuring everything was accurate and ready on time.
• Supported a legal team in compiling case statistics that shaped internal decision-making and improved service delivery.
• Coordinated billing with external law firms, helping the Commission manage legal costs effectively and transparently.

The role

You'll play a key role in the organisation by:

• Keeping accurate records of legal cases and updating systems regularly.
• Creating reports and statistics to support legal team performance.
• Supporting legal projects and carrying out basic research when needed.
• Helping with document management, including filing, photocopying and word processing.
• Making sure billing arrangements with external law firms are handled correctly.

Show us

We're looking for people who can show:

• Experience supporting legal or similar teams - you've worked in an admin role where accuracy and confidentiality were key.
• Confidence using Word and Excel - you've used these tools to create documents, track data or support reporting.
• Ability to research and write reports - you've found information independently and turned it into clear, useful summaries.

Compliance

Note for internal candidates: This is a secondment/fixed term opportunity. Please read the recruitment and selection policy section on secondments. You must discuss your application with your line manager before applying.

To progress your application, you'll need to provide evidence of your right to work in the UK. Without valid right to work you won't be eligible for the role. We are unable to offer sponsorship for this role. Some roles may also be subject to a satisfactory DBS check.

Next steps

If you apply, you'll need to create a profile and complete an online application form. Your application will be anonymous. Please see information for applicants for more details on the process. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted.

You can read the full details of the role in the Job Description.

If you'd like to have an informal chat about the role you can contact - Joanne Flanagan, Legal Case Progression Manager; . For general enquiries, please email .

The Benefits

We offer a wide range of benefits, including:

• Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
• Training and development opportunities.
• Wellbeing initiatives, such as gym discounts and meditation.
• NHS pension scheme, with around 14% employer contribution.
• Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!

Please see our benefits page for the full list.

Equity for all

We know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they're a good fit. If this role interests you, we encourage you to apply. Your unique perspective, skills, and experience could be exactly what we need.

We want every candidate to feel supported and able to do their best. If you need adjustments to our process, we'll work with you to remove any barriers. Visit our accessibility page for more on this. If you'd like to chat, please contact .

We promote a workplace where fairness, respect and inclusion are a priority. See our ED&I page for more about this. We welcome applications from everyone, and colleagues can find support and community among our many employee networks. This includes people of any:

• Age
• Sex
• Gender identity or expression
• Sexual orientation
• Religion or belief
• Ethnicity
• Disability

Values and vision We are guided by our core values, which shape our work and our culture. Excellence - being a high-performing organisation. Caring - treating everyone with dignity and respect. Integrity - doing the right thing. Teamwork - learning from each other to be the best we can. We are a disability confident employer and a carer confident employer.

A Note on AI

AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind:

• AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience.
• Spell-checking and condensing word counts are great ways to use AI effectively.
• Do not copy and paste AI generated answers. These will not help you stand out; remember we want to hear about your skills and experience.
• Providing false and insincere examples goes against our core values of honesty and integrity and may lead to your application being withdrawn or termination of your employment.