Legal Operations Manager

Own and optimise the CLM platform to automate contract workflows from intake through execution, renewal, and reporting

Build self-service contract tools enabling business teams to generate standard agreements without legal involvement

Design and automate legal processes, including intake, triage, approvals, and routine contract workflows

Create playbooks, decision trees, and approval matrices to enable non-legal teams to handle routine matters independently

Develop and maintain a self-service legal portal with templates, FAQs, and guidance

Deliver training to drive adoption of legal tools and self-service capabilities across the organisation

Implement dashboards and analytics to track workload, cycle times, SLAs, and efficiency gains

Manage legal vendors, outside counsel, and knowledge management initiatives to optimise cost and performance

Partner with cross-functional teams to embed legal requirements early and reduce last-minute legal bottlenecks

What are we looking for? Experience

Solid amount of experience in legal operations, legal technology, or a related role delivering process improvement and technology implementations

Hands-on experience implementing CLM platforms and legal workflow automation

Experience partnering closely with legal teams in fast-paced environments

Technical Skills

Strong knowledge of the legal technology ecosystem and legal operations tools

Proven ability to map, redesign, and automate legal processes at scale

Data and analytics skills to track KPIs, measure impact, and demonstrate ROI

Strategic & Interpersonal Skills

Legal design and change management experience to drive adoption of new tools and processes

Strong stakeholder management and cross-functional collaboration skills

Clear communicator able to translate legal requirements into practical, scalable solutions