Learning Delivery Manager - Engineering

Job Info

• Job Identification 5471
• Job Category People
• Posting Date 05/11/2026, 02:00 PM
• Apply Before 05/25/2026, 10:59 PM
• Job Schedule Full time
• Locations Heathrow Airport Limited, Hounslow, Middlesex, TW6 2GW, GB (Hybrid)
• Contract Type Permanent
• Working Pattern Monday-Friday Business hours

Job Description

The Delivery Manager - Engineering, ensures the effective delivery of all technical and operational training across Heathrow's Engineering teams, overseeing planning, scheduling and quality assurance. Leading a team, the role drives high performance, ensures compliance with regulatory standards, and manages partnerships with internal stakeholders and external providers. The postholder monitors training outcomes, mitigates risks, and maintains training facilities - ensuring colleagues are fully competent to support a safe and compliant airport environment.

Your role will involve

• Leading the delivery of all technical and operational training across Heathrow Engineering, ensuring full regulatory compliance.
• Manage and assure performance of third party training providers, including contracts and quality standards.
• Partner with internal stakeholders to forecast training needs and align delivery with operational priorities.
• Monitor, analyse and report on training performance, proactively managing risks and compliance gaps.
• Lead, coach and manage a team of delivery and/or learning operations specialists through effective performance management.
• Ensure training facilities, equipment and resources are well maintained and fit for purpose.
• Drive continuous improvement in training delivery, content and learner experience.

These skills are essential

• Proven experience managing training delivery within a regulated or safety critical environment, ensuring compliance with legal and regulatory standards.
• Strong knowledge of fire, health and safety legislation, with the ability to monitor, analyse and act on compliance data.
• Experience managing third party training providers, including contracts, performance and quality assurance.
• Excellent stakeholder management and communication skills, able to influence across operational and specialist teams.
• Strong organisational, planning and data driven decision making skills, with the ability to manage multiple priorities effectively.

Ideally

• Professional Qualification in the area of technical training delivery (eg FHS / Eng / Sec etc)
• Professional qualification in training delivery (L3AET etc)
• Professional Quality Assurance qualification

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance based annual bonuses and our longer term Share in Success Bonus plans, we also offer generous annual leave allowances and market leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.