Learning & Development Trainer (Property Interventions & Store Transformation)

Contract: Permanent
Location: Central Region - East Mids, West Mids
Fully-Remote role that will require frequent store travel

This isn't your typical L&D training role. You'll be at the heart of our BOOTS OPTICIANS store transformation programme, partnering with Store Leaders and colleagues to ensure they have the skills, confidence, and capability to thrive before, during, and after major store transformations. This is a permanent full time field based role

In this pivotal role, you will:

• Deliver impactful learning interventions that align with our business priorities and support store transformation projects.

• Coach and develop Store Leaders and colleagues, helping them navigate change with confidence.

• Identify skills gaps and create tailored learning solutions that drive measurable results.

• Partner with key stakeholders to ensure our teams have the tools and knowledge to provide exceptional customer care.

• Track the effectiveness of learning activities, helping stores realise their full potential post-refit.

• Proven experience in opticians retail, coaching, and performance development, ideally in a multi-site environment.

• Strong understanding of sales techniques and excellence in customer service.

• Excellent communication and presentation skills, with the ability to adapt your training style to diverse needs.

• Strong problem-solving skills and the ability to thrive under pressure in a fast-paced retail environment.

• Proficiency in Microsoft Office, particularly PowerPoint.

• Experience in commercial acumen, linking training needs to business results.

• A resilient and adaptable approach, comfortable working with ambiguity.

• Effective time management and strong planning skills.

At Boots, we believe in your potential. You'll have the opportunity to grow your career within a supportive environment that champions learning and development.

Rewards designed for you

• Boots Retirement Savings Plan (up to 6% company contribution)

• Generous employee discounts for you and a family member

• Enhanced maternity/paternity/adoption leave pay

• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at Exclusions may apply; eligible roles only.

A bit about us
At Boots, we help everyone see what's possible, from our customers to our colleagues. We're a proud equal opportunity employer, and the diversity of our colleagues is so important to us, as we create a positive and inclusive workplace for everyone who steps through the door. With a supportive team and trusted brand behind you, join us, and be brilliant with Boots.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

We hope to hear from you soon.
Be brilliant with Boots.