Learner Support Manager & Exams Officer

Job Title: Learner Support Manager & Exams Officer

DBS Requirement: Enhanced DBS (mandatory)
Contract: Full Time (Permanent)
Salary: £26,000 - £32,000
Location: Liverpool with travel to other locations

About the Role

We are seeking an experienced and highly organised Learner Support Manager & Exams Officer to lead our learner support provision and coordinate examinations for Access Sport.

This role is responsible for ensuring high-quality, inclusive and compliant learner support, alongside the effective planning and delivery of examinations in partnership with the Examinations Manager and the administration team.

The successful candidate will combine strategic oversight with strong operational delivery, ensuring learners receive impactful support while maintaining full compliance with safeguarding, SEND and awarding body regulations.

Key Responsibilities

• Leadership of Learner Support
• Learner Support Reviews & EHCP Management
• Safeguarding & Pastoral Oversight
• Exams Officer - Access Sport
• Senior Contribution & Operational Oversight

Person Specification

• Essential
• Proven experience leading or managing learner support / SEND provision.
• Strong knowledge of EHCP processes and Annual Reviews.
• Experience coordinating Exam Access Arrangements.
• Understanding of awarding body exam compliance requirements.
• Safeguarding experience and confidence acting in a DSL capacity.
• Excellent organisational, communication and leadership skills.
• Experience working within post-16 education.

Desirable

• Previous experience as an Exams Officer.
• Experience managing ALS/HNF funding processes.
• Relevant SEND or leadership qualification.

What we offer?

• Generous Holiday Allocation
• Wellbeing Benefits: Health Cash Plan, Doctorline GP Service, Employee Assistance Programme, Access to Counselling and Cycle to Work
• Staff Discounts & Benefits: access to Accolade, our benefits platform which offers discounts at over 800 retailers!
• Paid Leave: Enhanced Maternity, Paternity and Sick pay.

Access Industry is committed to safeguarding and promoting the welfare of young people and vulnerable adults and we expect all staff and volunteers to share this commitment. The post is subject to enhanced Disclosure & Barring Service (DBS) clearance and satisfactory references.

We are committed to promoting a culture of diversity and inclusivity for all our employees and potential employees. Diversity and open expression are fundamental to creativity. We believe in the diversity of thought, as that's what helps us help our learners. We therefore welcome applications from all backgrounds.