Lean Black Belt Consultant

Lean Black Belt Consultant - Process Improvement (Freelance)

Amsterdam (1 day p/week onsite)

Market Rates

A global organisation is looking for an experienced Lean Black Belt consultant to support a process improvement initiative within its international technology function.

This is a 6-month freelance assignment focused on analysing and redesigning how commercial sales leads are managed across multiple markets. The engagement sits within a central Process Management and Innovation team, working closely with business and technology stakeholders.

The organisation wants an experienced consultant who can step in independently, assess how things currently work, and design a more efficient and scalable approach.

What you'll be doing

The initial focus will be understanding and mapping the current Lead Management process across several business units and regions.

From there you'll:

Map and document current ("AS-IS") commercial lead management processes

Analyse workflows to identify inefficiencies, bottlenecks and improvement opportunities

Design an improved future ("TO-BE") process using Lean methodologies

Produce process models using BPMN 2.0

Define KPIs and performance measures for the redesigned process

Build a clear implementation roadmap and outline change considerations

Facilitate workshops and review sessions with senior stakeholders

Provide guidance and knowledge transfer to internal process designers

This role is advisory and design-focused rather than system implementation.

What they're looking for

Certified Lean / Six Sigma Black Belt

Strong experience in end-to-end process optimisation

Advanced process mapping and modelling skills (BPMN 2.0)

Experience improving commercial, CRM or sales-related processes

Comfortable working independently in a complex international environment

Strong stakeholder engagement and workshop facilitation skills

Experience working with CRM or Salesforce-related processes would be particularly valuable.

Contract details

Freelance / contract engagement

6-month initial term with potential extension

32-40 hours per week

Amsterdam preferred, with roughly one day per week onsite

If you're an experienced process improvement consultant who enjoys analysing complex workflows and designing practical, measurable improvements, this engagement offers the chance to deliver meaningful change within a global organisation, thanks!