Lead Product Analyst - Business Account Management

Company Description

Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.

Job Summary

We're looking for a Lead Product Analyst to join Wise Business Squad, our international business account. The Wise Business account helps small and medium size businesses across the world focus on what matters most to them: growth.

An increasing share of our 625,000+ business customers - and the 45,000+ businesses that join them every month - trust Wise with their day to day finances.

We are hiring a Lead Product Analyst for the Business Account Management Team.

• The Business Account Management Team is responsible for one of our most critical product areas: Multi User Access (MUA). This essential feature enables our customers to scale by adding team members to their accounts, granting them the flexibility to delegate tasks and streamline their business operations. As we move up market, the team plays a pivotal role in solving complex challenges related to product adoption and feature depth, specifically tailored to meet the sophisticated needs of larger business entities.

What You'll Be Doing

• Derive actionable insights from data to drive the team's strategy and inform product decisions.
• Establish clear goals, define measurable KPIs, and develop compelling narratives to help your team understand their progress.
• Identify and evaluate high impact opportunities, find ways to support and accelerate or advocate for better alternatives.
• Ensure accurate, impactful, fast decision making with high quality analysis, raising the bar for A/B testing and helping us to iterate faster.
• Build automated data pipelines and dashboards to minimise repetitive tasks and allow data self serve.
• Take ownership of complex cross team projects to help unblock critical product decisions - ranging from tactical decisions to control fraud & charge back risk to strategic decisions on the right pricing models for our products.

What You'll Bring

• Technical Skills: 5+ years experience in analytical roles with strong data analysis skills.
  • You're an expert in SQL (with the ability to write clear, performant, and reliable queries to transform large complex datasets)
  • You have experience building and owning automated data pipelines with tools like DBT/Airflow
• Experimentation & Statistics: Experience running A/B tests and analysing the results to drive product decisions.
• Ownership: You enjoy working independently in a fast paced environment: identifying impactful opportunities and making them happen, triaging requests by impact and you know when and how to adapt analysis scope to achieve 80/20 results.
• Communication: Excellent verbal and written communicator - you cut through the noise, communicating what matters in a way that people get it. You're an expert at crafting dashboards and visualisations that bring data to life, tell a story and have diagnostic power.
• Influence: You have strong stakeholder management skills - you are collaborative, know how to influence using data and when to say yes or no to maximise impact. You have a bias to action - you identify what needs to be done and make it happen.

Nice to Have but Not Essential

• Prior experience in the B2B space understanding business customers' financial and expense management needs.
• Familiarity with financial data reconciliation, risk analysis, or regulatory compliance within the FinTech space.

What We Offer

• Salary: £75,000 - £100,000
• Company Restricted Stock Units
• Numerous great benefits in our London office

Key Benefits

• Hybrid working
• Paid annual holiday, sick days, parental leave and other leave opportunities
• 6 weeks of paid sabbatical after 4 years at Wise on top of annual leave

We believe teams are strongest when they are diverse, equitable and inclusive. We celebrate our differences and ensure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.