Lead Performance Test Engineer

Overview

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.

Lead Performance Test Engineer - Southampton (hybrid).

Role

What's the role all about?

• We are looking for a talented Lead Performance Test Engineer to join our team. You must:
• Be able to communicate effectively, including via email, instant message, phone, and video conferencing tools.
• Be fierce in your pursuit of product quality.
• Be an excellent problem solver with an active interest in the latest test tools and technologies.
• Be knowledgeable and enthusiastic about process.

How you will make an impact

• Understanding the functional and non-functional requirements
• Evaluating the objectives of the service level agreement
• Designing the test scripts
• Identifying parameters for testing
• Executing performance runs
• Using consistent metrics for monitoring
• Identifying bottlenecks, and where they occur
• Interpreting results and graphs
• Understanding the relationship between queues and sub-systems
• Identifying suggestions for performance tuning
• Preparing the test report

Qualifications

• At least 10+ years' experience in Performance Testing, software R&D and/or System support/engineering
• Experience in performance testing web applications, services and supporting architectural assets using solutions such as K6, LoadRunner, and JMeter
• Strong understanding of database architecture and concepts
• Solid understanding of cloud-based web application architectures
• Ability to run and enhance data generation tooling
• Significant experience of automating tests and test environments
• Practical knowledge of C#, Web API testing, Azure portal
• Good understanding of web application system architectures
• Practical knowledge of software testing methodologies, with an emphasis on Agile testing
• Process oriented with good attention to detail
• Structured and analytical approach, with good troubleshooting and data analysis skills
• Experience with reporting software such as Power BI and Excel

Nice to have

• Knowledge of Fiddler, Azure DevOps
• Experience working on Linux/Unix
• Experience in Security or Performance non-functional testing
• Degree or equivalent qualification in a relevant subject

Work model

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 7137

Reporting into: Group Lead, QA Engineering

About NiCE

NiCE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+billion financial transactions.

NiCE is known as an innovation powerhouse that excels in AI, cloud and digital, and is consistently recognized as a market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Equal Opportunity

NiCE is an equal opportunity employer.