Lead Data Analyst

Overview

Relay is fundamentally reshaping how goods move in an online era. Backed by Europe's largest-ever logistics Series A ($35M), Relay is scaling faster than 99.98% of venture-backed startups. We are assembling the most talent-dense team the logistics industry has ever seen. Relay's Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone.

The Team

• 90 people, more than half in engineering, product and data
• 45+ advanced degrees across computer science, mathematics and operations research
• Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle
• An intellectually vibrant culture of first principles thinking, tight feedback loops and relentless experimentation

Work Alongside Industry Leaders

Andy Turner - Director of Data

Andy Turner has built and led data teams across global enterprises and high growth scale ups on five continents. He has delivered cloud native platforms, launched AI products end to end, and holds patents for novel machine learning applications in the UK Capital Markets. Trained in statistics at Oxford, he pairs strong technical fundamentals with clear judgement, a commercial focus, and a bias to deliver.

Tech Stack Highlights

• Cloud-native on GCP with extensive use of BigQuery and Cloud Run
• Extensive use of ML modelling and LLM inference
• Python, Rust and TypeScript
• Cross-platform Flutter apps with a deep focus on user experience
• Emerging tech integrations, including robotics and IoT-powered operations

The Opportunity

As a Lead Data Analyst, you'll go far beyond reporting - you'll build the frameworks, models, and analytical systems that drive Relay's most critical decisions. From designing real-time operational dashboards that keep thousands of couriers moving, to simulating expansion scenarios across cities and countries, you'll transform raw data into the foundations for strategy and execution.

You'll own projects end-to-end: defining the problem, building the analytical assets (dbt models, BigQuery pipelines, Python simulations), and delivering recommendations that shape the future of Relay's network.

Example Projects

• Pitstop & Middle Mile Optimisation: Design a monitoring framework for courier shifts, integrating geo-signals, operational data, and predictive models to keep the network balanced and efficient.
• Geo-Expansion Strategy: Build decision frameworks combining internal performance data with external commercial and demographic signals to recommend where we grow next and model the unit economics of each move.
• Courier Marketplace Analytics: Run live experiments and causal inference models to optimise how couriers discover and book routes, improving match quality and operational efficiency.

What you'll do

• Design, own and scale core analytical models in dbt/BigQuery, ensuring Relay's decision-making foundations are robust, performant, and transparent.
• Build and maintain high-impact dashboards and data tools that translate millions of daily signals into actionable intelligence.
• Partner with engineers, operators, and product managers to shape strategy through evidence-driven recommendations.
• Develop and run experiments, simulations, and scenario models to guide Relay's most important operational and commercial bets.
• Spend time embedded in operational processes - from sortation warehouses to courier hubs - to ensure solutions reflect the on-the-ground reality.

Fast and Focused Hiring Process

1. Talent Acquisition Interview - 30mins
2. Hiring Manager Discussion - 45mins
3. SQL Live Coding - 60mins
4. Case Study - 60mins
5. Relay Operating Principles & Impact - 60mins
6. Decision and offer within 48 hours. Our process mirrors our pace of work.

Who Thrives at Relay?

• Aim with Precision: You define problems clearly and measure your impact meticulously.
• Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction.
• 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience.
• All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts.
• People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success.
• Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we.

If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let's connect.

Compensation, Benefits & Workplace

• Generous equity, richer than 99% of European startups, with annual top-ups to share Relay's success.
• Private health & dental coverage, comprehensive coverage.
• 25 days of holidays
• Enhanced parental leave
• Hardware of your choice
• Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more).
• Located in Shoreditch, our office setup enables in-person interactions. We work 4 days on-site, with 1 day remote.

Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.