Key Account Manager

£50,000 - £55,000 + £15,000-£20,000 Bonus

Maidenhead (Office Based)

Are you an experienced Key Account Manager who enjoys building long-term partnerships rather than simply maintaining customer relationships?

Do you thrive on developing strategic accounts, increasing customer retention and identifying commercial growth opportunities with some of the UK's best-known organisations?

Our client is one of the UK's most respected commercial service providers, delivering specialist maintenance and compliance solutions to thousands of blue-chip customers across hospitality, healthcare, education, corporate workplaces and facilities management. With ambitious growth plans both in the UK and internationally, this is an excellent opportunity to join a business that genuinely invests in its people.

This is not a transactional sales role.

You'll inherit a portfolio of strategic customers where you'll become a trusted commercial partner, responsible for developing long-term account plans, improving customer satisfaction, increasing contract value and protecting high-value client relationships.

• Manage a portfolio of national and strategic customer accounts.
• Build executive-level relationships across multiple stakeholders.
• Develop strategic account plans focused on long-term growth.
• Drive customer retention and contract renewals.
• Identify opportunities to expand existing services.
• Work closely with Operations and Service teams to deliver exceptional customer experiences.
• Present commercial proposals and negotiate contract renewals.
• Analyse account performance and identify opportunities for continuous improvement.

• Proven Key Account Management experience.
• Experience managing large multi-site customers.
• Strong commercial and financial awareness.
• Excellent presentation and stakeholder management skills.
• Experience within one or more of the following sectors:
• Commercial Catering Equipment
• Facilities Management
• Building Services
• Contract Catering
• Foodservice
• Workplace Services
• Business Services
• A consultative, relationship-led approach to sales.

• £50,000-£55,000 basic salary.
• £15,000-£20,000 bonus potential.
• 28 days holiday + Bank Holidays.
• Healthcare & wellbeing benefits.
• Pension and Life Assurance.
• Genuine career progression.
• Join a growing international business with an excellent reputation.
• Be part of a collaborative, customer-focused commercial team where your ideas are valued.