Junior Service Architect (ITIL - SC Cleared)

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.

Our Contingent Workforce Solution (CWS) is one way we support our clients. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed.

On behalf of our globally respected client who develop cutting-edge technologies that deliver clean, safe and competitive solutions to meet the planet's vital power needs we are looking for a Junior Service Architect (ITIL - SC Cleared) for a 12 Months contract based in Bristol.

Job description - the role

Purpose of the role:
We're looking for an aspiring Service Architect to join a major programme and help design, shape, and transition IT services that support critical business functions across a complex, fast-moving environment.
This role is ideal for a Business Analyst or Service Delivery Manager with experience in the IT service industry and a good understanding of ITIL and service management principles.

What you'll do:

• Collaborate with senior stakeholders to design and document new or updated services.
• Translate business requirements into Service Design Packages and support their transition into live service.
• Work closely with suppliers and service owners to define scope, acceptance criteria, and handover documentation.
• Use existing templates and frameworks to populate service artefacts efficiently.
• Support service management queries and provide operational insight to project teams.
• Contribute to automation and continuous improvement of service design processes.
• Report on progress, blockers, and risks across the portfolio.
• Support and represent the service function across a large, multi-threaded programme.

The skills you'll need:

• Background in IT service management, Business Analysis, or Service Delivery.
• Solid understanding of ITIL or equivalent service management frameworks.
• Experience working in Defence Projects.
• Experience engaging senior stakeholders (programme to C-suite level).
• SC Clearance.
• Understanding of the service life cycle from design to operation.

Next steps

We will only accept workers operating via an Umbrella or PAYE engagement model.

If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.

AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business