Junior Salesforce Administrator

Location:Remote

Salary:£35,000 - 40,000 (DOE)

Contract Type:Permanent - Full time (36.5 hours per week)

We are looking for a Junior Salesforce Administrator to join our growing Sales Optimisation team, and support with the day-to-day operation, maintenance, and improvement of the Salesforce platform.

This role will report into our Head of Sales Optimisation and assist in ensuring high-quality data governance, delivering responsive support to users, maintaining data integrity, and performing minor system configurations.

Role Responsibilities

. Provide first-line support to Salesforce users, resolving tickets and queries in a timely manner

. Assist with user onboarding and training to ensure efficient and effective use of Salesforce

. Support the marketing team to optimise the use of the system and data

. Create and maintain user documentation, guides, and FAQs

. Complete regular data import and update activities

. Implement and monitor data entry standards and best practices

. Work closely with stakeholders to gather feedback and suggest enhancements to Salesforce processes

. Assist in documenting business requirements and contributing to ongoing CRM improvements

Adhere to all internal information security policies, GDPR legislation and Data Protection policies

. Regularly review own performance and maintain own CPD record

Proactively promote and safeguard the welfare of children and young people you are responsible for or come into contact with