Junior IT Support Desk Engineer Apprentice

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Junior IT Support Desk Engineer Apprentice , Apply From: 09/05/2025 Learning Provider Delivered by JUST IT TRAINING LIMITED Employer ACCRUETEK CONSULTING LIMITED Vacancy Description

• Assist in troubleshooting and resolving hardware, software, and network issues
• Provide first-line technical support to users via phone, email, and in person
• Help install, configure, and maintain desktops, laptops, printers, and peripheral equipment
• Support system updates, backups, and routine maintenance activities
• Document support tasks and solutions in ticketing systems
• Shadow and learn from senior engineers in diagnosing system and network failures
• Monitor system performance and escalate complex issues appropriately

Key Details Vacancy Title Junior IT Support Desk Engineer Apprentice Employer Description Eleven years ago, in the heart of London's vibrant communities, AccrueTek started out with a significant promise - to be the trusted IT partner for small and mid-sized enterprises.We realised early on that the essence of a thriving business lies in focusing on its core competencies. Our driving force is to work hand in hand with business owners and executives like you, to support your business growth and efficiency.We see ourselves as more than just an IT service provider; our goal is to be your strategic IT partner, understanding your unique needs and offering tailored services that cater to them. Vacancy Location Hertfordshire Business Centre, Unit 1H, Alexander Road, London Colney St.Albans UK AL2 1JG Wage Frequency Custom Number of Vacancies 1 Vacancy Reference Number Key Dates Apply From 09/05/2025 Closing Date For Applications 2025-05-:59:59 Interview Begin From Possible Start Date 2025-06-:00:00 Training Training to be Provided

• Information Communication Level 3 (ICT) Apprenticeship Standard
• You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
• Your training will include gaining a Level 3 ICT qualifications

Learning Provider JUST IT TRAINING LIMITED Skills Required

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreative

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