Junior Courseware Developer

Job Details: Junior Courseware Developer

Full details of the job.

Vacancy Name: Junior Courseware Developer

Employment Type: Permanent

Location: UK - Remote

Summary

Responsible for delivering high-quality training materials for all audience groups including customers, partners, and employees, ensuring customer satisfaction. Managing all aspects of training administration including courseware uploads, updates, notifications, and course assignments to end users.

About Smart Communications

Smart Communications provides the platform trusted by leading organizations to deliver personalized, consistent, and compliant conversations across all touchpoints and channels. The Conversation Cloud includes SmartCOMM for enterprise customer communications, SmartIQ for digital forms transformation, and SmartDX for trade documentation. Over 650 enterprise organizations worldwide rely on us to simplify and automate complex processes and deliver secure, frictionless experiences across the customer lifecycle. To learn more, visit .

Responsibilities of the role include:

• Develop eLearning training courses
• Develop Instructor Led Training courses
• Evaluate the effectiveness of training and course outcomes
• Design and build new course materials for product releases and enhancements
• Create quality training documentation including handouts, manuals, and exercises
• Collaborate with senior business leaders on training service delivery strategies
• Master the Smart Communications Product implementation process and related services

What we're looking for:

• 0-2 years IT training experience in eLearning and Instructor Led Training facilitation
• Experience in designing, building, and implementing eLearning and ILT programs
• Proficiency with training tools like Articulate, Captivate, Camtasia, and LMS systems such as Litmos
• Experience with voiceover recordings for eLearning modules
• Effective interpersonal skills and ability to interface with different parts of the business

Our SMART values:

• Speak Openly
• Make a Difference
• Agile & Flexible
• Results-Focused
• Teamwork

What's the deal?

We provide tools, equipment, and support to help you succeed and exceed your goals. Salary will depend on experience and be highly competitive. Benefits include health insurance, income protection, life assurance, gym membership, travel insurance, pension, and 25 days' holiday plus your birthday off. Our offices in Covent Garden are comfortable, flexible, and stocked with free beverages and fruit. The role is hybrid with occasional office work required.

If interested, apply and tell us about yourself. Note: Only applicants with legal right to work in the country will be considered. All qualified applicants will receive consideration regardless of protected characteristics.

Learn more about Smart Communications: