Junior Breakfix Engineer

Location:

• Birmingham

Contract Duration:

• 6 weeks

Daily Working Hours:

• Monday to Friday, 08:30 - 17:00

Day Rate: £150/day (inside IR35, via umbrella)
Expenses: Mileage and parking claimable

Scope of Work:
This is a field-based, junior-level role providing basic break/fix support for HP and Lenovo laptops and desktops. The contractor will assist senior technicians with repairs and follow step-by-step instructions for simple tasks.

Key Responsibilities:

• Attend designated sites to assist with laptop and desktop repairs, including reassembly under guidance
• Support troubleshooting, diagnostics, and maintenance of HP & Lenovo devices
• Use mobile app to manage service tickets:
  • Collect and return parts daily
  • Attend sites and assist with repairs
  • Close tickets in the system
• Follow instructions from team leads or senior technicians for BIOS updates and branding
• Maintain safe working practices and report any issues to the support line

Requirements:

• Basic understanding of laptops and desktops (HP/Lenovo preferred)
• Willingness to learn break/fix repairs under supervision
• Own vehicle and essential tools preferred
• Good time management and organisational skills
• Willingness to work across multiple sites

Desirable:

• Previous experience in a deskside support or IT helpdesk role
• Familiarity with ticketing systems and mobile service apps