Jira/Atlassian Consultant

Jira Implementation & Integration Specialist

4-8 weeks contract Inside IR35 Largely On-site in Liverpool

A leading global technology solutions and services provider is embarking on a programme to modernise and streamline its delivery and reporting toolset. As part of this transformation, we are seeking an experienced Jira Implementation & Integration Specialist to support the rollout of Jira across multiple teams and to establish best-practice configuration, workflows, and integrations.

This is a key role at the start of a high visibility programme. You'll be shaping how engineering, operations, and leadership teams collaborate, report, and deliver work across the organisation.

The Role

• Implementing Jira Software to replace existing tools (including Zoho Sprints)
• Designing scalable, optimised project structures, issue types, workflows, and permissions
• Configuring cross team collaboration models and reporting foundations
• Establishing governance and best practices for long term Jira usage
• Planning and delivering integrations with and ManageEngine ServiceDesk
• Advising on tooling adoption, process alignment, and data consistency
• Ensuring Jira is set up to support both day to day delivery and executive level reporting

This is a hands on implementation and configuration role - not just user level work.

What We're Looking For Essential Experience:

• Proven track record in implementing and configuring Jira, not just using it
• Strong understanding of Jira Cloud administration (projects, schemes, workflows, fields, permissions, automation)
• Experience designing Jira structures for multi team or cross functional environments
• Prior success migrating teams from legacy tools into Jira
• Experience integrating Jira with third party systems (ideally ManageEngine, or similar)
• Comfortable working with API based integrations, webhooks, and automation logic
• Ability to run discovery workshops with delivery, operational, and leadership teams
• Strong communication skills and the ability to translate business processes into tool design

Nice to Have:

• Exposure to Jira Service Management (JSM)
• Experience within ITSM, Engineering Enablement, PMO, or Agile transformation environments
• Familiarity with workflows and reporting structures
• Atlassian certifications (Jira Admin, Managing Jira Projects, etc.)

Contract Details

• Initial 4 8 weeks contract
• Inside IR35
• Largely on site in Liverpool
• Opportunity to influence tooling strategy and future integration roadmap