Jira & Confluence AMS Engineer

We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.

Role Title: Jira & Confluence AMS Engineer

Location: Stevenage

Work mode: Fully Onsite, 5 days/week

Duration: 12 months contract initially

Rate: £472 per day all inc. (PAY through Umbrella)

Role Description:

Jira & Confluence Administration Responsibilities

• Administer Jira Software, Jira Service Management (JSM), and Confluence environments 

• Configure and maintain projects, issue types, workflows, screens, field configurations, permissions, notification schemes, and security schemes.

• Create and manage Confluence spaces, templates, knowledge bases, and content governance.

• Manage user provisioning, groups, roles, and access permissions.

• Configure Scrum and Kanban boards, dashboards, filters, reports, and Advanced Roadmaps.

• Support Agile teams with Jira best practices and process improvements.

Support & Operations Responsibilities

• Provide L2/L3 support for Jira, Confluence, and JSM platforms.

• Troubleshoot platform, workflow, permission, and integration issues.

• Monitor application of health, performance, backups, and maintenance activities.

• Handle incident, service request, and enhancement activities within defined SLAs.

• Support user onboarding, training, and documentation.

• Work with JCMA and CCMA migration tools.

Required Skills

• Jira Software Administration

• Confluence Administration

• Atlassian Cloud & Data Center

• Jira Workflows, Schemes, Permissions, Screens, Custom Fields

• JQL and Dashboard Development

• Jira Automation

• User & Access Management

• Migration Tools (JCMA, CCMA)

• REST APIs

Educational Qualification

• Bachelor's Degree in Engineering, Computer Science, Information Technology, or related field

Location & Security Requirements

• Clearance: SC Eligible or SC cleared

• Candidate should be based within reasonable commuting distance of Stevenage, United Kingdom, or be willing to travel regularly to the Stevenage office/customer site as required.

If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.