Jewellery Quality Control Specialist - Maternity Leave

Jewellery Quality Control Specialist - Maternity Leave Cover Position

Bulgari is one of the most prestigious brands and global players on the luxury market. We design, produce, distribute and sell high end jewels, watches, perfumes and accessories through a network of over 250 owned stores in the most exclusive shopping areas in the world and selected distributors and more than 10,000 exclusive perfumeries. Bulgari belongs to the LVMH Group (Louis Vuitton Moët Hennessy group), global leader in the luxury sector.

Quality and excellence are the basis of our culture that reflects the same commitment within the working environment to achieve an organisation aimed at the full satisfaction of the customer. Excellence for Bulgari means the perfect balance between top quality products and impeccable services worldwide.

In our Worldwide Logistic and Supply Chain Centre based in Dublin, Ireland, we are looking for a Jewellery Quality Control Specialist - Maternity Leave Cover.

Organize and ensure the correct implementation of quality controls on finished products, components and processes for repair internally and externally while respecting Bulgari quality specifications and standards.

The successful candidate will be required to attend a minimum of 2-3 months training in Italy with our Quality Control team in our largest jewellery plant.

Job responsibilities

• Ensure compliance using defined quality standards for finished products and coordinating Quality Control inspections for internal production.
• Communicating regularly with our Quality Control team in Italy to ensure quality alignment.
• Support the management of reported quality issues from the Quality Control team in Italy.
• Working closely with the polishing team to communicate the necessary production needs and give feedback on finished pieces.
• Manage workload priorities in accordance with supply planning requirements.
• Ensure Quality Control reports and information are timely and accurately registered in the systems to build relevant reporting.
• Revise and constantly improve the Quality Control processes and supervise their application.
• Provide feedback on Quality Control results against established quality standards (Bulgari quality specifications) and contribute the continuous update and improvement of the Quality System.
• Define and implement metrics and KPIs to measure the effectiveness and efficiency of the Quality Control process, proposing corrective actions to improve conformity rates.
• Ensure and foster the definition and continuous improvement of the quality of Bulgari products to maintain and develop their high impact on the market.
• Cooperate with the other departments involved in all initiatives/projects aiming at continuous improvement.
• Support business events & tours to showcase the quality department, while providing expert quality advice to the business when required.
• Support annual refresher training both in Italy and Dublin.

Qualifications

• Extensive experience in jewellery making at a large scale; a sense of excellence and detail is essential.
• Minimum of 3 years experience in quality within the jewellery industry.
• Minimum of 5 years hands on experience with managing jewellery in a workshop environment.
• Experience with raw materials, semi finished and finished products for the assigned product category.
• Experience with precious metals including gold and platinum.
• Knowledge of gemstone/diamond work.
• Knowledge of production processes such as goldsmith techniques, polishing, casting, soldering, stone setting, plating, hallmarking.
• Familiarity with jewellery inspection tools such as loupe, mandrels, calipers.
• Knowledge of quality control standards in the jewellery industry.
• Knowledge of quality management principles and procedures.
• Experience with incoming and in process quality control techniques.
• Attention to detail in everything they do.

Soft Skills

Passionate people who can work as a team. Communication is at the heart of our organization, and we need collaborative people.