Japanese-Speaking Customer Experience Coordinator (Remote)

Tumlare Corporation in the United Kingdom is seeking a Customer Service Executive to handle tours and provide dedicated support, ensuring satisfaction throughout trips and efficient problem solving. This role focuses on high quality service, acting as first contact for emergencies and supporting PR and sales to sustain relationships.

You will manage inquiries by phone, email, and chat across European territories, check itineraries, confirm bookings, and monitor service quality.