Italian-Speaking Technical Support Specialist (Hybrid)

Tripadvisor, in partnership with Bókun, seeks a Technical Customer Service Advisor (Italian Speaking) to join the Escalation Team in a hybrid role based in Oxford. You will diagnose and resolve technical issues, triage escalations, and maintain detailed bug reports while communicating across channels in English and Italian.

You will combine technical acumen with strong communication to meet KPIs for response time, quality, and customer satisfaction.