IT Technical Lead

JobDescription :
IT Technical Lead
Job reference: REQ004430
£49,123 a year
London, E15 2GW / Hybrid working.

Permanent 35 hours a week

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We're here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable. For more information go to our website.

The IT Technical Lead oversees IT operations, manages the IT and Digital team and ensures smooth technical processes. They support digital projects and maintain IT infrastructure.

The role
The IT Technical Lead oversees the organisation's IT infrastructure and digital services, leading the IT and Digital team to deliver high-quality support and solutions. You will provide expert advice on technology trends, fosters continuous improvement and support the Head of Digital, Data and Technology in strategic initiatives, ensuring smooth operations and digital transformation.

Responsibilities include:
• managing IT operations
• leading key projects
• ensuring compliance with data protection and cybersecurity regulations.
• strategic planning, budgeting, and resource management,
• maintaining technical aspects of the retail estate.

About you
To be successful in this role, you should have:
• experience managing telephony systems, ePos tills and digital signage technologies.
• a proven track record in leading IT support operations and project delivery teams, ensuring projects are completed on time and within budget.
• Strong knowledge of IT infrastructure, cybersecurity, and data protection is essential.
• excellent problem-solving, communication and collaboration skills
• a continuous improvement mindset.

Please give examples in your application to show how you have these skills.

We also ask you to share how you support Scope's values and our goal of a fair and equal future for disabled people.

Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Job Requirements/
Application Instructions:
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

If you require adjustments through your journey with us, please email us via our website.

Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
• 27 days holiday plus bank holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

How to apply
To apply please visit our website via the link and apply online;

Application closing date: 09/09/2025

Address: Recruitment
Scope
14 East Bay Lane
London
Select
E15 2GW

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The Disabled Workers Co-operative Ltd. Reg No.