IT Systems Engineer

Join us at Global ATS - a leading name in aviation training courses that serves a diverse range of sectors. We're headquartered in Gloucestershire, offering a suite of approved and specialist courses that shape the future of aviation safety.

Purpose Of Job

As an IT Systems Engineer you will be reporting directly to the Group IT Manager and be responsible for developing, implementing, maintaining and supporting the IT infrastructure across the three sites at Global ATS. This includes managing a variety of systems such as hardware, software, networks, servers, and databases.

The IT Systems Engineer will ensure that Global ATS 's IT infrastructure and mission critical Simulator operations are reliable, secure, efficient, and that it is aligned with the organisation's business needs and goals.

Key Responsibilities

• Identifying and resolving issues that arise, whether related to hardware, software, or network connectivity on both the Simulator network and Office network.
• Overseeing the running of the IT helpdesk system to meet the targeted SLA.
• Installation and configuration of hardware, software, and network systems to ensure optimal performance and security.
• Troubleshooting and resolving technical issues related to IT systems, hardware, software, and networks. 2nd and 3rd line support.
• Monitoring security measures to protect the organisation's data, networks, and systems to mitigate risk from unauthorised access, theft, or damage.
• Performing routine maintenance and upgrades of IT systems, hardware, software, and networks to ensure optimal performance.
• Documenting system configurations, procedures, and processes for IT staff and end users.
• Providing inductions and follow up training and support to end users on IT systems, hardware, software and security.
• Providing input to the monthly reports and the annual IT budget.
• One direct report, 1 to 1's and appraisals.

Technical Requirements

• Windows Server, Azure, O365, SharePoint, Intune, Active Directory Group Policy, VMWare configuration and administration, Advanced Network and Firewall configuration - VLANs, AP, SSL and IPSEC , Antivirus and security technologies, Veeam backup, HP SAN.
• A formal Microsoft qualification and experience of IT help desk operations.

An enriching work environment focused on growth and excellence.

Access to on site training for OJTI & Assessor roles.

State of the art facilities and resources for effective instruction.

Competitive consultancy rates.

Monday to Friday working week (part time opportunities also available).

Open lines of communication for professional development.

Hiring Process:

Your first step to joining Global ATS is submitting your application, complete with a cover letter, CV, and a copy of your ATC licence. Following a meticulous review process, we'll shortlist potential candidates for an initial online conversation. This is succeeded by an in person interview, where we delve into your aptitude and suitability for the role. If all goes well, we'll extend an official consultancy agreement.

At Global ATS, we are steadfast in our commitment to fostering a diverse, equitable, and inclusive workspace. We welcome and encourage applicants from all walks of life to join our ever growing team.

If this role sparks your interest, and you're excited about building a career in aviation training, please click the link below to submit your application. We look forward to hearing from you!