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IT Support Specialist II - Tier 1/2 Helpdesk Expert

Posted 5 days 14 hours ago by Kaseya Limited

Permanent
Full Time
Other
Dublin, Dublin, Ireland
Job Description

Kaseya Limited in Ireland seeks an enthusiastic IT Helpdesk Support Specialist to provide Tier 1 and Tier 2 technical support to users across the enterprise. You will troubleshoot hardware and software issues, manage user access, and ensure employees receive exceptional IT support.

The role covers onboarding and offboarding, remote troubleshooting, system configuration, and ongoing knowledge sharing. You will participate in on-call rotations and contribute to process improvements while adhering

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