IT Support Engineer

Overview

A fantastic opportunity has arisen within a small but growing IT Consultancy. They are looking for an IT Support Engineer to join the team at the 2 nd line level supporting their mostly SME central and South-East London-based clients. The company has recently acquired a number of impressive retained contracts, and the role will essentially be a mix of office based helpdesk support and client site based 2 nd line support. There is great scope to progress with the company and take on more responsibility at a 3 rd line level in time.

The role offers the flexibility to work from home when appropriate (but is predominantly to be based at the Sevenoaks office). The role is paying up to £42,000 plus benefits.

Responsibilities

The role is primarily a mix of office-based helpdesk support and client site-based 2 nd line support for SME clients.

Qualifications

• Windows Server 2008 to latest server environments, Windows 7, Windows 8 and Windows 10.
• Apple OSX.
• Active Directory.
• Knowledge of MS Exchange would be good but not essential.
• Email and email archive solutions such as Google G Suite and MS Office 365.
• Email security products e.g. Mimecast / MessageLabs.
• Storage solutions - NAS, DAS, SAN.
• File replication solutions.
• Backup technologies and procedures (onsite / offsite,) - Backup Exec, ArcServe JungleDisk, etc.
• Virtualisation products - MS Hyper-V, VMWare, AWS and MS Azure.
• Firm understanding of networks covering LAN, vLAN and WAN technologies.
• Switch / routing / firewall appliances.
• Good knowledge of GPO deployment of Windows and Apple environments (Microsoft, Jamf, etc.).