IT Support Engineer

IT Support Engineer

County Durham, UK

£30,000 - £35,000

Join a global leader in the petrochemicals industry, operating at the forefront of innovation and sustainability!

Position Overview:

We are seeking a highly skilled IT Support Engineer to join their global support team at their complex facility near Darlington, UK. As an integral part of their team, you will be responsible for addressing a diverse range of technical issues spanning multiple technologies, with a primary focus on the Microsoft suite and various hardware platforms.

Responsibilities:

- Provide on-site technical support for the facility, ensuring smooth operations across all IT systems.

- Troubleshoot and resolve technical issues promptly and efficiently to minimize downtime.

- Contribute to key IT projects, offering expertise and insight to drive successful outcomes.

- Develop comprehensive documentation to streamline processes and ensure scalability of services.

- Collaborate with cross-functional teams to implement innovative solutions and optimize IT infrastructure.

Qualifications:

- Proven experience in IT support roles, preferably within a complex industrial environment.

- Proficiency in Microsoft technologies (e.g., Windows OS, Office 365, Active Directory).

- Strong knowledge of hardware platforms, including desktops, laptops, and peripherals.

- Excellent problem-solving skills with the ability to prioritize and manage multiple tasks effectively.

- Exceptional communication skills and a customer-focused approach.

Benefits:

- Competitive salary and comprehensive benefits package.

- Opportunities for professional development and career advancement.

- Collaborative and inclusive work environment with a global reach.

- Chance to make a meaningful impact within a leading organization at the forefront of innovation.

IT Support Engineer

County Durham, UK

£30,000 - £35,000

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.